Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Mrs Lunn
Feefo-verifierat
5 years ago
Vad Mrs Lunn sa om Alton Towers Holidays:
Why book park tickets separately.Why not have a basket they allow me to enter card details once.
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Dela
MQ
Mrs Quinn
Feefo-verifierat
5 years ago
Vad Mrs Quinn sa om Alton Towers Holidays:
Excellent customer service
The agent searched on many dates so she could find me the room I wanted for my children for our stay. She explained all the booking details and services available.
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Miss Hynd
Feefo-verifierat
5 years ago
Vad Miss Hynd sa om Alton Towers Holidays:
No issues very straightforward
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MH
Mrs Harrison
Feefo-verifierat
5 years ago
Vad Mrs Harrison sa om Alton Towers Holidays:
Helpful and friendly :-)
They were very helpful with answering my questions about the different rooms and what would work best for my group booking. They then allowed me time to think and discuss it with the rest of the...
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Betrodd kund
Feefo-verifierat
5 years ago
Excellent customer service with a smile
I spoke to a very pleasant person called Evie who was able to answer all my questions about the break. She reconfirmed all the details of the booking and fully explained what would happen next and...
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MC
Miss Carter
Feefo-verifierat
Essex
5 years ago
Vad Miss Carter sa om Alton Towers Holidays:
Relatively easy, ridiculous lack of family rooms
Booking was okay. My only complaint is there are only a few family rooms for 5 people. Split into two rooms (far from ideal! On a family break) and they don’t even have adjoining rooms.
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Dela
Betrodd kund
Feefo-verifierat
5 years ago
Excellent Service
Really easy to book through the website. When searching for preferred date a list of available accommodation at the resort is given. Once selected, the choice of rooms and price is displayed, along...
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Mr Gimson
Feefo-verifierat
5 years ago
Vad Mr Gimson sa om Alton Towers Holidays:
Good service booking over the phone
Richard was really helpful. He answered most questions and if he didn't know he dealt with it well. He understood my needs and made me feel like a valued customer.
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Dela
Betrodd kund
Feefo-verifierat
5 years ago
Sent a message for a call back and soneone phoned me this morning the lady was lovely on the phone
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Dela
Betrodd kund
Feefo-verifierat
5 years ago
Easy to book could do with easy way to book specific rooms
It was easy enough to understand and actually book. Although I would suggest make it a little easier to find dates you want for specific rooms. So, for example I wanted to book the Octonauts room for...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
