Alton Towers Holidays är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Unable to get through on the phone
Found price had dropped by £50 overnight. Wanted to check if Best Price Promise was applicable but unable to get in contact via the phone and number on website was no longer in use.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Very easy
Very easy to book, but would have liked to have booked full English breakfast. And a cheaper or free cancellation policy would have been appreciated.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Lots of useful resort information, lacks room options for adult separation
When booking for more than 2 adults, the assumption (which i understand for pricing) is that they all want to stay in the same room. I had to book twice as there were no room options to separate...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
Stockport
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy and ok to do
Recommend them to friends but more information on early park access
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to use.
Found the booking system very easy to use.
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Dela
TC
Trusted Customer
Feefo-verifierat
Wales
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great service... Really helpful, would definitely recommend
I waited a little while to get through over the phone but when I did... A gentleman called Aidan dealt with my bookingp, he was so informative, so friendly and really efficient. He put my mind at...
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Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
The advisor was amazing
The advisor was amazing very helpful and knowledgeable, would always ring to book again great service
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Extremely disappointed with the time given for rebooking
Time given to make rebooking is a disgrace. Three days notice to plan a trip in these circumstance or loose your voucher to rebook so basically loose all your money. No answer to calls. Tried 4 times...
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0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Easy to use website and booking system.
Booking was simple, the only improvement I would suggest is to state what dates the hotel is available to book similar to your opening hours calendar.
I wanted to book the week before I did but...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
excellent service. 5*
The gentleman who helped me was excellent and made everything so easy. Gentleman was absolutely brilliant. Thank you so much.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
