Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Booked online
We booked online via the Merlin Holiday Club as we have annual passes. It’s so easy and straight forward to use. It even tells you if the main park is closed during any dates you’ve chosen!
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Easy and simple
Easy website to use and shows every room with lots of pictures showing everything they have to offer. They also made it easy to add tickets for the theme park for a better price.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
I had a question before booking and it took over an hour to get through on the phone. I understand it could take a while due to the current climate but not an hour! No apology either when the phone...
Läs mer
0
Dela
TC
Trusted Customer
Feefo-verifierat
Wickford
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Could you make booking,managing and reviewing a short stay harder?
Multiple websites, AltonTowers to AltonTowersHolidays.
Poor navigation on how to manage my booking.
Booking restaurants takes you to an external site, no confirmation emails received and no...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Easy to navigate and easy to use to book
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Very helpful
Very helpful service. Suggested what my options were. Talked me through and explained everything. Sorted my problem out with no trouble at all
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
The lady I spoke to was fantastic helped me with all my queries and made it easy to do my booking. The only downside was I waited an hour to get through the first time and nearly two the second, I...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
I booked on the phone through a server named Claire. I was really happy with the service. She was very friendly and answered all of my many questions. I’m now really looking forward to our Alton...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Brilliant service, well done
It was very rasy, originaly booked over the internet to go at Easster time, but due to Covid the park could not re open. They rang me, offering a refund or to move it free of charge keeping the same...
Läs mer
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Can't pick alternative dates for day passes when booking a break. It just assumes you want the day you arrive not the day you check out. Apart from that very easy to use
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
