Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
6 years ago
Clear and easy to use website
The website was very easy to use and had all the information I needed to book my stay.
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Betrodd kund
Feefo-verifierat
6 years ago
Answer the phones. I spent 1.5 hours on hold
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Merlin discount booking
As Merlin pass holders it wasn’t that easy to navigate myself around your website and add discounts. I ended up having to book our stay on my tiny iphone as the same discount did not come up on the...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Quick and easey very happy with the proses
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Betrodd kund
Feefo-verifierat
6 years ago
Easy booking, clear process
Easy booking, clear process
0
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Uppladdade medier
Visa alla medier (5)
Vad Trusted Customer sa om Alton Towers Holidays:
Unable to get thro on phone after 1 hour wait
Poor telephone experience after waiting 2hours was advised no advisors available to take my call. Have emailed however no response
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Betrodd kund
Feefo-verifierat
6 years ago
Easy booking and affordable prices
Easy to book great offers and free upgrades,prompt response to any questions regarding covid procedures very much looking forward to our weekend 😊
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
To rearrange our stay after the closure due to coved,was made very straightforward on line.
I had received a phone call shortly after the closure to tell me what our options were, very efficient!
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TC
Trusted Customer
Feefo-verifierat
Cirencester
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Straight forward online booking.
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Dela
Betrodd kund
Feefo-verifierat
6 years ago
Tough to book online
Website quite clunky, restaurant information, especially location of the restaurants is very poor, and the 'online checkin' link doesn't work
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
