Alton Towers Holidays är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
North Wales
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
I love Alton Towers
It was good, could have been a bit simpler knowing where discounts were taken off. But all is good apart from that
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TC
Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
I had a few queries and needed some extras which couldn't be booked online. The call was friendly and helpful and I received a call back exactly when arranged so I didn't need to go through all the...
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TC
Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
not easy!
Found the web site difficult to navigate and not as much info on things like restaurants,rooms etc as I would like.
0
Dela
TC
Trusted Customer
Feefo-verifierat
Somerset
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
New booking website much improved!
The new website is much better and has clearly been optimised for mobile use, as that is how I booked, it was simple and seamless!
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Betrodd kund
Feefo-verifierat
10 years ago
Fast and easy. More info and photos needed for hotel rooms etc
0
Dela
TC
Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent reservation process
Very friendly staff make the reservation process very simple.
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Betrodd kund
Feefo-verifierat
10 years ago
Bad service
The booking service was so bad that I had to cancel my booking, ring up again and rebook the same dates and hotel with another customer service representative who understood that Merlin Pass holders...
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Betrodd kund
Feefo-verifierat
10 years ago
Booking didn't go through on website when I had entered my card details. I had to leave my phone number & was contacted the next day to confirm my reservation over the phone & check money hadn't been...
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Betrodd kund
Feefo-verifierat
10 years ago
It's not a very user-friendly website - slightly unclear what park and waterpark tickets/days are being booked along with the hotel reservation. It's also a bit unclear whether special offers have...
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Betrodd kund
Feefo-verifierat
10 years ago
Fine
It was fine, however I find the website a bit difficult to navigate, it should be a bit more straight forward
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
