Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
TC
Trusted Customer
Feefo-verifierat
Liverpool
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
August Booking
Very easy to book a got a great deal staying near by and 2 days in the park! Definitely would recommend!
0
Dela
Betrodd kund
Feefo-verifierat
10 years ago
Hen party
I was quoted a price which then went up at a substantial rate when I went to pay. No one was able to answer my queries. Terrible customer service. No answer to emails and held on phone at high rate...
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0
Dela
Betrodd kund
Feefo-verifierat
10 years ago
No body was able to help and I passed from person to person. £34 of phone bills later I emailed but never received a response. Worst customer service ever experienced
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service.
I know that we are liaising directly regarding the cost of your calls and so will continue to speak with you privately regarding this matter in the hope we can provide a satisfactory outcome for you.
With kind regards,
Kim
0
Dela
Betrodd kund
Feefo-verifierat
10 years ago
enchanted lodges
Easy to follow
0
Dela
Betrodd kund
Feefo-verifierat
10 years ago
Looked online but booked over the phone
Checked online for deals but was unsure about something so phoned and spoke to someone e which was much easier than online.
0
Dela
TC
Trusted Customer
Feefo-verifierat
Essex
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy
Very easy and helpful
0
Dela
TC
Trusted Customer
Feefo-verifierat
Glasgow
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Debbie Glasgow
I found the booking service easy to use and very smooth to negotiate
0
Dela
TC
Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Booking process
I used online booking and I ended up paying more for my waterpark tickets when adding them to my booking when I could have got them cheaper booking them seperate but it would have been a pain having...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Staff very helpful and easy to understand.Not kept waiting on phoneline.every little detail of booking explained to me
0
Dela
TC
Trusted Customer
Feefo-verifierat
Macclesfield
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great booking experience
Excellent. Easy to book - then I was called to check preferences (without any sales spiel) - then called again to book me into a free show - ensure I knew where to go and where to collect tickets. ...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
