Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
10 years ago
Splash landings hotel
Booked online no issues very quick
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Trusted Customer
Feefo-verifierat
Bucks
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent help & friendly
The lady was very helpful, friendly and cheerful. She thoroughly understood what I was looking for and very enthusiastic and warm. You could tell she was a mum and knew what I wanted for the kids &...
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Betrodd kund
Feefo-verifierat
10 years ago
Alton Towers booking process review
Better to book by phone than online. Was also cheaper!
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Betrodd kund
Feefo-verifierat
10 years ago
Splash landings
The gentleman on the phone was very helpful
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TC
Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
2nights stay
Booking was easy enough, I wish you could view all the rooms better. I have contacted as I selected the date I wanted to enter the waterpark but my tickets say a different date to what I selected. It...
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Betrodd kund
Feefo-verifierat
10 years ago
Good customer service
Was fully knowledgable about questions I had and very helpful.
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Trusted Customer
Feefo-verifierat
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
short stay
very satisfied with my booking
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Betrodd kund
Feefo-verifierat
10 years ago
Simple and easy to use, plenty of options
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TC
Trusted Customer
Feefo-verifierat
Derby
10 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Booking service was excellent the service itself was good to some of the customer service could have been improved
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Betrodd kund
Feefo-verifierat
10 years ago
Disappointed at price increase 😞
Our friend booked on 28th January at a cost of £155 (Ms Miller)
We booked exactly the same package on 17th Feb which cost £183! A difference of £28 more expensive. I was unable to book on the same...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
thanks for providing us with some feedback on your booking experience. I can certainly see how a difference in price can be frustrating as the packages are identical.
However we do work with a live booking system so prices may vary from day to day. Also in January we had an Early booker offer running with some extra discounts for the start of the year.
I do apologise for any inconvenience this has caused you and we hope that you and your family have a brilliant trip to the Alton Towers Resort.
Warmest Regards,
Ben
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
