Alton Towers Holidays är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
london
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Amazing customer service
My booking started off as an enquiry. I've renewed our merlin passes but not collected. Could i book a hotel visit with discount without membership number, how could i book that, what about park...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Found the whole booking process very easy, even down to booking our breakfast slot for the following morning.
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Betrodd kund
Feefo-verifierat
6 years ago
Tried to get in touch in three different ways over the last few days but no luck what so ever, I’ve emailed and no reply, messaged the FB page and nout I’ve even tried to ring and the line said sorry...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Really straightforward to book, layout of booking page was easy.
Really easy to use, the layout of the website and booking page was simple. 👍🏽
0
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Betrodd kund
Feefo-verifierat
6 years ago
Not enough choice for families with more than 2 children on booking form
I had to ring the hotel individually as I wanted to book my family of 6 (4 children and husband) for a night so that we could visit AT but the website did not allow me to do this as only caters for a...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Booking issues
Website didn’t work Kept crashing Didn’t day thst the rooms were unavailable until after we booked it. Payment wouldn’t go through Terrible experience. After nearly 4 hours on hold to try sort...
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Betrodd kund
Feefo-verifierat
6 years ago
Easy booking system
Very easy process and simple. Explanation of covid19 measures easy to understand. Happy that you also book what day your attending the theme park/splashworld.
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Betrodd kund
Feefo-verifierat
6 years ago
Very helpful staff!
Lauren was very friendly and answered all our questions. As we were quite specific with the room requirements it meant Lauren had to pretty much check availability in all the resort hotels, even...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
everything was very straight forward & the reply was quick thats why i gave five stars
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
A treat
The website was not very informative with the questions I had to ask and trying to ring them was pointless. My children love it so booked as an expensive treat
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
