Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
6 years ago
It would have been better if we could had live chatted with someone regarding certain aspects of the booking.
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Trusted Customer
Feefo-verifierat
Sunderland
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to use
Very easy website to navigate around
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Betrodd kund
Feefo-verifierat
6 years ago
Quick and easy online system
Quick and easy to book
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Quick & Easy to book
I found the booking experience very simple. We wanted to do the theme park one day and waterpark the next but there’s no option to book both. Saying that we can’t wait to go and surprise the children.
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Trusted Customer
Feefo-verifierat
Dunstable, Beds
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Sending the confirmation email advising of booking reference no etc. I have still not received this. Also the time to actually book took - 25mins - was annoying.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Lovely staff, long queue times. Just like the park!
Great customer service from the staff. Happy to help, clear and concise instructions with a genuine tone of wanting to help. It just might take a while to get through lately ...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Disjointed Booking Process
It took 3 attempts to book with the website timing out when it came to booking timeslots. After my booking I had to go to different pages to book restaurant times and waterpark times having to fill...
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Trusted Customer
Feefo-verifierat
King's Lynn
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Booking problems
Originally went on the Alton towers website to book. It gave me the option to book Friday 6th August but not the option to redeem my voucher. I then went in the email and clicked on redeem my...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Straight forward easy bookings 👍
This booking was simple and informative. The site page navigation was excellent and I look forward to enjoying the same experience at the hotel and parks 👌
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Trusted Customer
Feefo-verifierat
Deeside
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent
Excellent service and knowledge by the advisor who we booked our break with.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
