Alton Towers Holidays är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to Make the book the minibreak x
It was easy to book , looking forward to our mini break x
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Great process
Very straight forward, good summary of your order. Only issue when booking a short break was I found there to be not much info on each hotel.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Incorrect booking information received and no customer service available
Unable to reserve waterpark, breakfast or dinner and receive incorrect passes. No support available on the phone and no response via Facebook or email.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
easy booking process
The booking process was very simple to follow and well laid out. All instructions were clear and concise and the email confirmation was received straightaway.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Actually being able to get the booking that I require would be a start
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Excellent service on the phone, found the best deal for my stay in October. Explained all I need to know and I’m very happy with my booking.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy and accessible
Easy to access booking page, clear and set out instructions.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to book room, but not the restaurant
The website was easy to use and to compare availability on different dates and at different hotels. Unfortunately, after booking and paying, there was no availability for breakfast, which meant I had...
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0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Buyer beware - their service is NON-EXISTANT
They sold me a cancellation waiver but with no way to actually speak to someone with changes or issues with the booking! The website terrible, the phone numbers you can find are not answered, and the...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
During my booking with Hayden yesterday I was booking a two night stay from 23rd August at Applewood treehouse. I was in the process of making payment when I was told that another guest had booked...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
