Alton Towers Holidays är inte längre en aktiv Feefo-kund
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MH
Miss Howard
Feefo-verifierat
5 years ago
Vad Miss Howard sa om Alton Towers Holidays:
Prompt friendly service
I got through to the customer service team pretty quickly, the lady on the phone was very helpful. Although I wasn't happy with the fact that as merlin pass holders we couldn't get a discount on our...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Details of the break not clear in description
Details of the festive break not clear on the website l, resulting in phone call to clarify a few points, which they still struggled to answer
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Dela
MC
Mr Cooper
Feefo-verifierat
5 years ago
Vad Mr Cooper sa om Alton Towers Holidays:
Easy
The process was easy and straight forward. It was annoying that I couldn't also book the mazes as part of the same process.
0
Dela
MF
Mrs Fletcher
Feefo-verifierat
5 years ago
Vad Mrs Fletcher sa om Alton Towers Holidays:
Very easy to book
I found the whole booking easy. Easy to choose dates/hotel etc.
0
Dela
MF
Mr Fowler
Feefo-verifierat
5 years ago
Vad Mr Fowler sa om Alton Towers Holidays:
Make it all inclusive!
Whilst looking for the most affordable break I thought that the park tickets were included. We chose the option we could afford only to find that the closest hotels IE:Alton Towers Hotel, woodland...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Relatively easy
The process of booking online is relatively straight forward. It gets a little more challenging when adding more than one room and trying to find the options (I.e 1x family room, 1 x double) As it is...
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0
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MD
Mr Dalgarno
Feefo-verifierat
5 years ago
Vad Mr Dalgarno sa om Alton Towers Holidays:
Booking was made very easy
The lady I spoke with on the phone was extremely helpful and informative and made my booking very easy.
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Dela
MB
Miss Brooks
Feefo-verifierat
5 years ago
Vad Miss Brooks sa om Alton Towers Holidays:
Amazing customer service and help from the lovely lady on the phone
I’m really sorry I can’t remember her name but she helped me make a booking and made everything so clear and reassuring about covid and we were able to book everything we needed on the phone. Was...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Great customer service
Excellent customer service, explained everything needed to know and asked questions around what would suit us as a family.
0
Dela
MP
Ms Pickles
Feefo-verifierat
5 years ago
Vad Ms Pickles sa om Alton Towers Holidays:
Very simple to book
Very easy and straight forward booking. Swift information sent confirming booking and what to expect during the Covid -19 restriction
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
