We used Metro Storage at N1 for my company's office and tech good. It was very easy to access, and communicating with the team was always easy. Always felt safe and secure. Thank you, Metro.
Simon Burnett
Metro Storage
2 years ago
Thank you so much for your kind review - we really appreciate it! delighted we could be of service and we hope to see you back at Metro in the future....
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Amazing service
Amazing service, would highly recommend!
Simon Burnett
Metro Storage
2 years ago
Really appreciate your 5 star review.....thank you very much!
0
Dela
SD
Summer Dunbar
Feefo-verifierat
London
2 years ago
Vad Summer Dunbar sa om Metro Storage:
Exceptional storage company
This service was exceptional and the self storage is very easy and user friendly. It is a family run business and you are treated with personal attention and any issues are dealt with immediately and...
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Simon Burnett
Metro Storage
2 years ago
Delighted we could help with your storage needs and thank you so much for leaving us such a review - it really is appreciated and we will ensure that our whole team gets to read it. We hope we can help you again if you ever have need for storage again in the future!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
We over paid and the accounts are still not clear to me and basic questions not answered. it's definately not 'gone above and beyond'. My stuff were being moved to the smaller unit without even...
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Simon Burnett
Metro Storage
2 years ago
Not very helpful leaving a one star review with no justification. If you cant be bothered to explain why you are not happy there is not a lot we can do to try and rectify the situation for you....which is frustrating as we work very hard to provide a good customer service to our customers...something that has been verified by the large no of 4 and 5 star reviews we have.
Simon Burnett
Metro Storage
2 years ago
We have reached out to you via Laura in Accounts and Gaius in Operations so we have gone above and beyond to try and resolve your issues. I notice that you haven't responded to my comments from 20th Feb...........disappointing
0
Dela
BI
Billy
Feefo-verifierat
2 years ago
Vad Billy sa om Metro Storage:
Maybe for New Customers, a welcome pack (PDF), with details of what I needed to know,
ie: can you go to your storage at any time when the shutters are down,
Each Metro Store could have a dedicated...
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Simon Burnett
Metro Storage
2 years ago
Many thanks for your review. We always send out a store specific welcome guide to new customers once they have completed the sign up process. It would appear you didnt receive yours...we will certainly look into this for you.
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Very helpful team on the ground! Very flexible and easy to get the admin done. Happy with the service!
Simon Burnett
Metro Storage
2 years ago
Delighted we could assist you with your storage needs and we really appreciate your 5 stars - thank you!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Gauis, the person who attended me was very nice and helpful. Always with a
Gauis, the person who attended me was very nice and helpful. Always with a smile in his face and solving all my questions and problems.
Simon Burnett
Metro Storage
2 years ago
Thank you so much for the 5 star review and we will certainly make sure Gaius gets to see it. Delighted we could be of service...........
0
Dela
OO
Olayinka Ojo Oladokun
Feefo-verifierat
Islington
2 years ago
Vad Olayinka Ojo Oladokun sa om Metro Storage:
Exceptional service
Simon Burnett
Metro Storage
2 years ago
We really appreciate your 5 star review - thank you!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Very clean and good organised storage
Staff and specially Gaius are very helpful and friendly. I appreciate the storage for the cleanliness and good organized system to get in
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Excellent
Everything was well explained, on time and efficient. The refund was processed on time and there was a note posted to me to thank for the business. All exceptional, it was surprising to me how well...
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
