You threatened to close our lockers because we hadn't paid, then realised that it was a mistake with your payment system.
Simon Burnett
Metro Storage
6 years ago
Thank you for the feedback. We have looked into the situation and note from our email exchanges that we responded to your enquiry about receiving this email for non-payment within 3 MINUTES! We apologised and explained it was due to some technical issues we had experienced with our card processing company. Whilst we are sorry this did occur you were 3 days late in paying and we believe we responded just about as quickly as possible and explained the situation. We are sorry you still felt the need to post a 2 star review.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Top location with an unbeatable price!
Great service!
Simon Burnett
Metro Storage
6 years ago
Thank you for the 5 stars - much appreciated!
0
Dela
KL
Klodian
Feefo-verifierat
6 years ago
Vad Klodian sa om Metro Storage:
they are the best in London and the service is good . The security is a good guy and very strait with the job wich is very good . No one is aloud to enter after 10 a chloe in the evening and the...
Läs mer
Simon Burnett
Metro Storage
6 years ago
Thank you for the 5 stars - we really appreciate it!
0
Dela
KF
Karen Foster
Feefo-verifierat
France & London SW1.
6 years ago
Vad Karen Foster sa om Metro Storage:
Easy & Efficient to store. Long term or weekly access for business. I
Great Service. 24 Hour Staff. Super Clean & Efficient.
1 hour free parking to unload or load. Nothing to small or too big!! All storage sizes. Simon on hand for anything.
Simon Burnett
Metro Storage
6 years ago
Thank you very much for the review....we are delighted to being looking after you and your storage needs and hope we can do so for many years to come!
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Quick and efficient service
The team were able to arrange storage at short notice over the weekend- so pleased!
Simon Burnett
Metro Storage
6 years ago
Thank you for the 5 stars - we were delighted to be able to help you!
0
Dela
AH
Alex H.
Feefo-verifierat
Islington
6 years ago
Vad Alex H. sa om Metro Storage:
Great storage place in Islington.
Great service, clean and tidy, easy access and reasonable price. Would recommend to anyone!
Simon Burnett
Metro Storage
6 years ago
that is very kind of you to give us 5 stars - delighted we could help you with your storage needs!
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Clean well maintained premises. Access any time. Efficient entry and exit enablers.
Well organized central office response for billing and inquiries.
Simon Burnett
Metro Storage
6 years ago
Many thanks for the 5 stars we really appreciate it!
0
Dela
MJ
Ms Suttabut Jurairat
Feefo-verifierat
6 years ago
Vad Ms Suttabut Jurairat sa om Metro Storage:
Thank you
Friendly away help
Anyway thank you
Simon Burnett
Metro Storage
6 years ago
Much appreciated - thank you for your review!
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Supply more trollies
You only have 2 trollies for a big area. When I asked about it I was told there was nothing he could do. You only have 2 trollies at the islington branch. Very inconvenient as I had a Luton van and 2...
Läs mer
Simon Burnett
Metro Storage
6 years ago
we are sorry you are not happy with the trolley situation...to be honest this is the first time we have received feedback like this...we in fact have 3 trolleys on site but it is possible another customer was using it at the time you were there. we only have limited space in the lobby to keep trolleys that is why we dont have more.
1
Dela
MP
Mr Adelin Pop
Feefo-verifierat
London
6 years ago
Vad Mr Adelin Pop sa om Metro Storage:
Excellent facilities and always helpful when you need a quick solution.
Have used the service before and always pleased with the support and quick turnaround. Have used various sise units to date and its great. Very clean, safe and accessible in the centre of what is a...
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
