Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Ruby Group Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/ruby-group | Feefo

Zobrazujú sa všetky recenzie v počte 3,310

Andrew

Dorset

20 days ago

Nespokojnosť s dodaním

Čo povedal/-a Andrew o spoločnosti Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Dátum zakúpenia: 02/03/2024

David Luscombe

1 month ago

Spokojnosť s dodaním

Čo povedal/-a David Luscombe o spoločnosti Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Dátum zakúpenia: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Spokojnosť s dodaním

Wooden plank supply

Service & delivery was prompt and as promised.

Dátum zakúpenia: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Spokojnosť s dodaním

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Dátum zakúpenia: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzie produktov

Sarah Brenton

1 month ago

Spokojnosť s dodaním

Čo povedal/-a Sarah Brenton o spoločnosti Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Dátum zakúpenia: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Spokojnosť s dodaním

Wood

Excellent.

Dátum zakúpenia: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzie produktov

Harry Kelly

Portsmouth

1 month ago

Nespokojnosť s dodaním

Čo povedal/-a Harry Kelly o spoločnosti Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Dátum zakúpenia: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Dôveryhodný zákazník

1 month ago

Nespokojnosť s dodaním

Good service

I didn’t receive a response to my email but otherwise ok.

Dátum zakúpenia: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Nespokojnosť s dodaním

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Dátum zakúpenia: 04/03/2024

Recenzie produktov

Peter Cavaciuti

1 month ago

Spokojnosť s dodaním

Čo povedal/-a Peter Cavaciuti o spoločnosti Ruby Group:

Great Service

Great service , responsive and knowledgable

Dátum zakúpenia: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Prečítať všetko

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Zobraziť všetky médiá (194)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Ruby Group

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Ďalšie recenzie tohto produktu (23)Prezrieť internetové stránky o produkte

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Ďalšie recenzie tohto produktu (129)Prezrieť internetové stránky o produkte

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Ďalšie recenzie tohto produktu (20)Prezrieť internetové stránky o produkte

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Ďalšie recenzie tohto produktu (12)Prezrieť internetové stránky o produkte

Large Deluxe Decking PlanterLovely well made planter.Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyĎalšie recenzie tohto produktu (31)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?