Items not delivered and I have contacted customer service twice and had no response. This does not make me want to order again or recommend to other people/friends
Shelley Herring
Another Sunday
4 days ago
Hi,
So sorry to hear you haven't been satisfied with the service!
We take matters like this really seriously as we are growing independent brand - We have checked your order and it is out for delivery today.
We have also taken the matter up with Evri.
Again we apologies for the inconvenience and we hope you love your purchase!
Thanks
AS Team x
I give a low score for the service as I had to pay for postage to receive and to return, this would put me of buying from them in future.
Shelley Herring
Another Sunday
4 days ago
Hi,
We are so sorry you were not happy with the delivery and return charges - Unfortunately we are an independent growing brand and we are not able to absorb those charges at the moment. We do try and ensure that we are offering the best prices & quality for our styles to help counteract these charges.
We hope you shop with us again and please let us know if there is anything we can do to help going forward.
Thanks
AS Team x
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
