Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Accord Estate Agents Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/accord | Feefo

Zobrazujú sa všetky recenzie v počte 21

Drew Wilson

Hong Kong

6 years ago

Čo povedal/-a Drew Wilson o spoločnosti Accord Estate Agents:

An outstanding service.

An excellent, and personalised service. Accord are always available and place my specific needs as a landlord as a priority. They are highly trustworthy and responsible.

Dátum zakúpenia: 27/10/2017

počet zakúpených výrobkov: 1

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Dôveryhodný zákazník

6 years ago

Contacts

I find the organisation complex and never sure who to contact

Dátum zakúpenia: 19/07/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Good morning,</div><div>
</div><div>We are sorry to see this. It is imperative that all of our customers receive excellent service and communication. If you could provide us with some more information we wil be happy to look into this for you. Please be assured that all feedback is taken very seriously and we thank you for bringing this to our attention. Kind regards. Regan </div>

6 years ago

I get emails from people from Countrywide Properties. Is this part of Accord or is Accord part of them? It would be useful to have a note of contacts for general enquiries, renewals etc or a contact that would redirect a query.

počet zakúpených výrobkov: 1

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Valued Customer

6 years ago

Čo povedal/-a Valued Customer o spoločnosti Accord Estate Agents:

When they wre a small company they were good. Now there is a different person every time. When work needs doing they give expensive quotes, I now source my own. Still sending mail to old address dis...

Prečítať všetko

Dátum zakúpenia: 26/07/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Thank you for you review,</div><div>
</div><div>We are sorry to see that you are no longer as satisfied with the service you are receiving. It is imperative that all of our Landlords receive the highest level of service at all times and i am disappointed to see that this is no longer the case. Please be assured that all feedback is taken extremely seriously and we sincerely thank you for bringing this to our attention.</div><div>
</div><div>Many thanks again for taking the time to leave us this feedback</div>

počet zakúpených výrobkov: 1

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Dôveryhodný zákazník

6 years ago

Friendly and knowledgeable

The staff we've had contact with have been very friendly, helpful and supportive. They are knowledgeable and filled up requests quickly.

Dátum zakúpenia: 14/07/2017

počet zakúpených výrobkov: 1

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Dôveryhodný zákazník

6 years ago

Prompt and personal service

Prompt responses to requests, as a landlord currently working overseas knowing that I have a personal contact who will respond speedily to requests gives me confidence in their service.

Dátum zakúpenia: 28/06/2017

počet zakúpených výrobkov: 1

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Valued Customer

6 years ago

Čo povedal/-a Valued Customer o spoločnosti Accord Estate Agents:

Dátum zakúpenia: 09/06/2017

počet zakúpených výrobkov: 1

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Valued Customer

6 years ago

Čo povedal/-a Valued Customer o spoločnosti Accord Estate Agents:

👍

Dátum zakúpenia: 25/05/2017

počet zakúpených výrobkov: 1

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Dôveryhodný zákazník

6 years ago

slowness on answering emails. more reactive than proactive.

Dátum zakúpenia: 07/03/2017

Customer Care

Accord Estate Agents

6 years ago

<div>Thank you for taking the time to leave a review. It is disappointing to hear as a customer you are not receiving the service we always aim to provide. Please could you give further information regarding the above to customercare@countrywide.co.uk and we can forward the feedback to the relevant team. Many Thanks </div>

počet zakúpených výrobkov: 1

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Valued Customer

7 years ago

Čo povedal/-a Valued Customer o spoločnosti Accord Estate Agents:

Very fast finding a new tenant at changeover - great. Maintenance service a...

Very fast finding a new tenant at changeover - great. Maintenance service also helpful. Insepction photos of flat are very useful, as we do neot get the chance to visit ourselve since abroad.

Dátum zakúpenia: 10/11/2016

Amber

Accord Estate Agents

7 years ago

<div>Thank you for your review of Accord - If you have any comments on how we get to 5* next time, please let us know on customercare@countrywide.co.uk!</div>

počet zakúpených výrobkov: 1

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Valued Customer

7 years ago

Čo povedal/-a Valued Customer o spoločnosti Accord Estate Agents:

Great Experience

Good service form end to end

Dátum zakúpenia: 30/09/2016

počet zakúpených výrobkov: 1

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O spoločnosti Accord Estate Agents

Here at Accord Lets, we expertise in Lettings and Property Management in Birmingham, enabling us to give our customers a high standard, professional service.

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01525 218500

6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom

Prečo veriť recenziám Feefo?