Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Zest Car Rental

Zobrazujú sa všetky recenzie v počte 44,488

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Stress free car hire

Zest is an excellent company to rent a car from. Their customer service is fantastic they answer calls quickly and staff are incredibly friendly which is unusual these days. You can feel confident...

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Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. Stress free car hire is what we aim for! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Derek Johnson

Overená spoločnosťou Feefo

1 month ago

Čo povedal/-a Derek Johnson o spoločnosti Zest Car Rental:

Zest is awesome

Use Zest for every car rental booking cheaper than booking direct with hire company and really great customer service. Their insurance is top notch too often reducing the credit card hold at pick up...

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Marketing

Zest Car Rental

1 month ago

Hi Derek, Thanks for your continued custom, as well as for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Mr Paul Rees

Overená zo strany Zest Car Rental

GBR

1 month ago

Čo povedal/-a Mr Paul Rees o spoločnosti Zest Car Rental:

Zest simply the best. Excellent service providers. Will use them again and

Great customer service with excellent website and competitive pricing. Booked my rental car about 9 months prior to pick up but noticed the price I paid had decreased substantially before pick up. No...

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Marketing

Zest Car Rental

1 month ago

Hi Paul, Thanks for taking the time to leave positive feedback. We're pleased to hear you find our website and service excellent! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Jana Krajcarova

Overená spoločnosťou Feefo

CZE

2 months ago

Čo povedal/-a Jana Krajcarova o spoločnosti Zest Car Rental:

Do not expect Zest to protect you

I have rented cars in many countries around the world, but this was by far my worst car rental experience. I booked a petrol car through Zest with MasterKings Faro. The car broke down on the...

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Marketing

Zest Car Rental

2 months ago

Dear Customer, Thank you for leaving your review. We sympathise with the stress this situation has caused and understand your frustration regarding the charge. We want to reassure you that a full investigation is still actively ongoing. To provide some context, the vehicle was inspected by a main dealer, and their report indicates that misfuelling took place, causing extensive engine damage totalling over €7,000. As such, the appropriate excess of €1,500 was applied in line with the rental terms. We do not take these matters lightly and are thoroughly reviewing the case before coming to a final conclusion. A member of our Customer Relations Team will be in touch with you directly with a further update as soon as the investigation is complete. Kind regards, Zest Car Rental

Jana Krajcarova

1 month ago

Zest publicly referred to a “main dealer report”, but in direct communication they provided only a repair estimate and confirmed they had not received further documentation. The estimate is not a technical report, fuel analysis, retained fuel sample record or proof of customer liability. I have repeatedly asked for the actual evidence and it has still not been provided. Zest refuse to take responsibility for the scam of their business partner and let customer to solve it on his own. My experience is getting worse and worse as this case continues.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Great company

Easy to book. Regular and efficient communication. Great rental car. Good price compared to other companies and better top up insurance options.

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. It's great to hear you value our communication and prices! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Ian Spencer

Overená spoločnosťou Feefo

1 month ago

Marketing

Zest Car Rental

1 month ago

Hi Ian, Thanks for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Quick service

Quickly dealt with at the airport desk. Car ready and waiting.

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Excellent service

Excellent service at the airport desk, quickly completed the documentation and the car was ready on site.

Marketing

Zest Car Rental

1 month ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Great Value and Great Service

Easy website to use, sometimes wary of using a third party when booking car hire as the place themselves can be funny and try to make you buy extra insurance. But Alamo were absolutely fine when I...

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Marketing

Zest Car Rental

1 month ago

Hi, Thanks for choosing Zest, and for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Richard Hamilton

Overená spoločnosťou Feefo

GBR

1 month ago

Čo povedal/-a Richard Hamilton o spoločnosti Zest Car Rental:

Easy booking - great (human) support

The booking system was clear and straightforward. The communication in the lead up to the rental was clear and reassuring so that I knew where to go for the rental and what to expect. When I had a...

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Marketing

Zest Car Rental

1 month ago

Hi Richard, Thanks for taking the time to leave positive feedback. We're thrilled to hear about your positive experience with us! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Zest Car Rental

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?