Online ordering quick and easy, email confirmation and delivery info very helpful. Any queries dealt with quickly and efficiently through customer services
Craig Eyre
YPO
9 years ago
Thank you for your review.
I am pleased to hear you think our ordering service is quick and easy and that you find our customer service team efficient.
Thank you for your review, it's great to hear you are happy with the service you have been receiving
Many Thanks
Tracey
E.Comms Team
Recenzie produktov
Tracey Eyre
YPO
9 years ago
Thank you for your feedback with regards to the pens. I have passed your comments onto our Quality Assurance Team who will look further into this for you.
Many Thanks
Tracey
E.Comms Team
Dátum zakúpenia: 03/05/2016
0
Sprístupniť
TC
Trusted Customer
suffolk
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti YPO:
easy to order and at a good price
Craig Eyre
YPO
9 years ago
Thank you for your review,
I am happy to hear that you find it easy to order through YPO and that you are happy with our products.
Easy to use website and ordering process.
Some products could be displayed with more precise pictures to capture what the product is 100%
Delivery times could be a shorter time, as sometimes it can...
Prečítať viac
Craig Eyre
YPO
9 years ago
Thank you for your feedback,
I have passed your comments to our Marketing Team who will look into the image precision on the website and in the catalogues.
Regarding delivery, we do offer a 48 hour and next day delivery service provided that the item is in stock.
In relation to items out of stock we are currently looking to upgrade our systems to advise you of this information.
Good value for money. Sometimes they miss delivery instructions. Could do with maybe combining orders for one big delivery. Sometimes we get a delivery 2 days running.customer service team are super...
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Craig Eyre
YPO
9 years ago
Thank you for your review,
I have put a message on your account to ensure that delivery instructions are added on future orders.
If you would like us to look further into the combining of your orders please get in touch with us at contactus@ypo.co.uk.
I am glad to hear you find our customer service team helpful and cheerful.
Many Thanks
Craig
E-Comms Team
Recenzie produktov
Dátum zakúpenia: 11/05/2016
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Good
Craig Eyre
YPO
9 years ago
Thank you for your review,
I am happy to hear that you feel the service at YPO is good
Many Thanks
Craig
E-Comms Team
Recenzie produktov
Dátum zakúpenia: 03/05/2016
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Very efficient service.
Tracey Eyre
YPO
9 years ago
Thank you for your review, we are pleased that you are happy with the service that you have received.
With regards to the feedback on the pupil place value arrows, I have passed this onto the Quality Assurance Team who will look into this for you.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.