We ordered £600 worth of engineered wood flooring and used your tool to calculate how much we needed. Using the suggested technique for mixed floor board sizes we needed more narrow boards. I rang...
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Darren
Wood Floor Warehouse
4 years ago
I am sorry that we are unable to offer discounts above our advertised pricing. We work on extremely tight margins to ensure that our customers always have the lowest prices possible. As larger bulk buys require less packaging and processing per square metre, we offer improved prices on these orders. unfortunately we cannot apply this to small orders which are considerably more expensive to package and deliver per metre.
Our online calculator is used 1000's of times each day, and we have also double checked after reading your review. We can confirm it is 100% accurate.
Dátum zakúpenia: 13/05/2022
0
Sprístupniť
RD
romain derelle
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a romain derelle o spoločnosti Wood Floor Warehouse:
delivery on time, only 1 laminate plank damaged out of 35.
All good.
Recenzie produktov
Dátum zakúpenia: 08/05/2022
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Ridiculous returns policy. Product is nothing like the picture.
Darren
Wood Floor Warehouse
4 years ago
I am sorry to hear that you are unhappy with our returns policy. It is very clearly displayed on our website, and is a very normal returns policy. All of our customers can of course return unused/ unopened items without any issue. Full details of our policy are highlighted in the delivery section of our website, available on every product page.
You did send any email, stating that you were unhappy with the rustic features of the flooring. This product is called "Rustic Parquet Oak" due to the very "rustic" features. The photos highlight this very clearly and the description puts extra emphasis on the rustic features. I am sorry that you missed this information on our website, and felt the need to leave us multiple bad reviews because of this.
I had many questions about my order before and after placing it. I found that the customer service staff were excellent, answering my queries quickly and clearly. Excellent service.
Recenzie produktov
Dátum zakúpenia: 03/05/2022
0
Sprístupniť
AJ
Allen Jones
Overená spoločnosťou Feefo
Cerrigydrudion
4 years ago
Čo povedal/-a Allen Jones o spoločnosti Wood Floor Warehouse:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
