Firstly, I would buy from Wolf and Badger again. I ordered a lovely pair of earrings for my best friend's birthday which she loved. Only negative was the time it took for the earrings to get to her-...
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Recenzie produktov
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Dôveryhodný zákazník
4 years ago
Dátum zakúpenia: 03/11/2020
I returned an item and never got my refund. The dress did not fit.
Customer Service
Wolf & Badger
4 years ago
I am very sorry to hear this. We have gone ahead and issued your refund right away today. Please allow 3-7 working days for the funds to post. The reason for the delay is because the parcel has not arrived to the designer quite yet. But we went ahead and refunded you. Apologies for this inconvenience.
Best wishes,
Marie
Dôveryhodný zákazník
4 years ago
I appreciate your swift response to my concern. Will continue to purchase items in the future.
Recenzie produktov
Customer Service
Wolf & Badger
4 years ago
I am very sorry to hear this. We have gone ahead and issued your refund right away today. Please allow 3-7 working days for the funds to post. The reason for the delay is because the parcel has not arrived to the designer quite yet. But we went ahead and refunded you. Apologies for this inconvenience.
Best wishes,
Marie
Dôveryhodný zákazník
4 years ago
Issue resolved satisfactorily. Thank you very much.
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JF
JUSTIN FINE
4 years ago
Dátum zakúpenia: 03/11/2020
Čo povedal/-a JUSTIN FINE o spoločnosti Wolf & Badger:
Product As expected, delivery late so it missed the birthday date (the suppliers fault) - I don’t think “free postage next time” is really helpful or appropriate
Customer Service
Wolf & Badger
4 years ago
Hello Paul,
Thank you for taking the time to leave your feedback.
We can only apologise for the delay you have encountered, and the inconvenience this caused you. A member of our customer support team has reached out to discuss your feedback.
If there is anything further we can help you with please let us know.
Kind regards,
Maja
Recenzie produktov
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HB
Hollis Baker
4 years ago
Dátum zakúpenia: 01/11/2020
Čo povedal/-a Hollis Baker o spoločnosti Wolf & Badger:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
