Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wickhams

Zobrazujú sa všetky recenzie v počte 788

ALAN DRABBLE

Overená spoločnosťou Feefo

DONCASTER

4 years ago

Čo povedal/-a ALAN DRABBLE o spoločnosti Wickhams:

Great job.

Superfast delivery and a good price. The driver was very helpful.

Recenzie produktov

Dátum zakúpenia: 27/01/2022

James Crozier

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a James Crozier o spoločnosti Wickhams:

Good selection of wines, good service.

My flat mate likes Australian & South African red wine. So as a thank you I send some wine.

Dátum zakúpenia: 22/01/2022

R Mills

Overená spoločnosťou Feefo

4 years ago

Nahrané médiá

poor wine selection and missed my son’s birthday by 4 days..

Zobraziť všetky médiá (1)

Čo povedal/-a R Mills o spoločnosti Wickhams:

poor wine selection and missed my son’s birthday by 4 days..

improve on the availability of the advertised wine selection and deliver on time

Dan Farrell-Wright

Wickhams

4 years ago

I'm sorry that this order was delayed and missed your son's birthday. We work hard with our suppliers to keep all our wines in stock; however, consignments do occasionally get delayed due to factors beyond our control (such as adverse weather or customs). In this instance stock did not arrive as anticipated and a substitution was made. This is not the service we normally provide, and I have organised a full refund of the order as an apology.

R Mills

4 years ago

I receivef a refund and because of this i have changed my review to 4 stars because the merchant has looked after my interest as a client even if i did not request for a refund

R Mills

4 years ago

Dátum zakúpenia: 19/01/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Service A1, but you need to ask Stuart Saunderswhat he thought if the wines

Excellent response.

Dan Farrell-Wright

Wickhams

4 years ago

Thanks for the feedback, please ask Stuart to let us know what he thinks. Fingers crossed he enjoyed them 🤞

Dátum zakúpenia: 20/01/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Excellent service across the pond

I ordered 4 bottles of Spanish red wine in Seattle, WA for a friend in London, and it went perfectly. I got responses to my questions, and Dan's recommendations were a big hit with my friend. Great...

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Recenzie produktov

Dátum zakúpenia: 17/12/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Almost great.

The good stuff: convenient service, nice range of wines, the customer service agent who took my phone order was AWESOME - so professional, and friendly at the same time. The not so good: the message...

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Dan Farrell-Wright

Wickhams

4 years ago

Thank-you for your kind words about our customer service agent. I have checked and I can see that your message was added to the order as requested. A packing slip is included in every order; this includes the billing address, shipping address and a personal message (if added). Please accept my apologies that the packing slip was missed from your order, I will discuss this with our fulfilment team to prevent a similar issue happening in the future.

Dátum zakúpenia: 14/01/2022

Susan KLEIN

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Susan KLEIN o spoločnosti Wickhams:

Great service

I ordered wine for a present to a friend. She said it arrived and was securely packed. I live in France and my credit card was accepted. Communication was prompt…so it was a very good experience.

Dátum zakúpenia: 07/01/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Excellent

Wonderful, we had difficulties ordering, and a charming lady called us back and took the irder over the phone for us. Service was first class

Recenzie produktov

Dátum zakúpenia: 16/12/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

easy website to navigate, goods delivered as promised.

Dátum zakúpenia: 22/12/2021

daryl fulls

Overená spoločnosťou Feefo

EXMOUTH

4 years ago

Čo povedal/-a daryl fulls o spoločnosti Wickhams:

love the recommendations, love the passion, love the wine!

Easy to buy via the website - quick delivery and even quicker downing of the wine! Great service and great wine what's not to like?

Recenzie produktov

Dátum zakúpenia: 20/12/2021

Nedostali ste pozvánku zanechať recenziu?

Beaujolais Nouveau 2025, Domaine Bel Avenir

Sharpham Bacchus 'Stop Ferment' 2022, Devon

Zobraziť všetky médiá (8)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Wickhams

Sharpham Dart Valley Reserve 2018, DevonĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFirst try of English wine. I'll tell you later when I've actually drunk some.

Queirón Mi Lugar Vino de Quel 2017, RiojaĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteMy friend told me the Rioja was excellent.

Domaine Pierre Marchand Pouilly Fumé "Les Loges" 2020, Loire ValleyĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThese wines were a present , the recipient was delighted

Le Riche Cabernet Sauvignon, Stellenbosch 2019Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produktebrand new wine for me - loved it!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?