Poor quality control
Item had duplicate coins
I sent it back for a return.
No change checker card yet again.
Christian Evans
The Westminster Collection
7 months ago
Hi, I’m really sorry this set arrived incorrectly and that it’s added to your frustration. Receiving duplicate coins and missing items is disappointing, especially given the level of collecting you do with us.
I understand your concerns around quality control and consistency, and I’m disappointed this situation has led you to feel unheard.
We'll make sure your return is dealt with swiftly once received, and again, thank you for your feedback.
Kind regards,
Christian
Dôveryhodný zákazník
7 months ago
And at no point did you mention anything about the free random change checker cards.
How do o explain this to my young nephew when opening up a new coin and no card. Not even a mere mention of it. Disgusting service.
Recenzie produktov
Christian Evans
The Westminster Collection
7 months ago
Hi, I’m really sorry this set arrived incorrectly and that it’s added to your frustration. Receiving duplicate coins and missing items is disappointing, especially given the level of collecting you do with us.
I understand your concerns around quality control and consistency, and I’m disappointed this situation has led you to feel unheard.
We'll make sure your return is dealt with swiftly once received, and again, thank you for your feedback.
Kind regards,
Christian
Dátum zakúpenia: 02/01/2026
1
Sprístupniť
MB
Mr J Burke
Overená spoločnosťou Feefo
GBR
7 months ago
Čo povedal/-a Mr J Burke o spoločnosti The Westminster Collection:
Westminster/Change Checker are easy sites to view for any new/old UK coins that you need for your collection, and for a very good price.
The very few times that I have needed to contact their...
Prečítať viac
Recenzie produktov
Dátum zakúpenia: 05/01/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 months ago
Mostly get things in good time. Get occasional phone calls which I have asked to be discontinued
Excellent service. Received my order promptly and coins were well packaged. In my experience customer service always deals with any queries professionally and promptly . Staff are always polite and...
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
