Hi, I’m sorry the communication and service felt poor on this occasion. That’s disappointing to hear, especially as it can take away from the overall experience, even when the coins themselves were fine.
I hope that we can improve on this for you in the future.
Kind regards,
Christian
Recenzie produktov
Dátum zakúpenia: 01/02/2026
0
Sprístupniť
MD
Miss J Davies
Overená spoločnosťou Feefo
UKR
6 months ago
Čo povedal/-a Miss J Davies o spoločnosti The Westminster Collection:
So far so good, but since joining The Westminster Collection, I have requested phone calls which have not happened yet?, Items seem to be out of stock, so I have to wait longer for items to arrive.
Recenzie produktov
Christian Evans
The Westminster Collection
6 months ago
Thanks for the 5-star rating — I’m really pleased your first purchase with The Westminster Collection was such a positive one. It’s great to hear the Silver Sovereign offered good value and that you were happy with it when it arrived.
Kind regards,
Christian
Dátum zakúpenia: 30/01/2026
0
Sprístupniť
MS
Mr A Stone
Overená spoločnosťou Feefo
GBR
6 months ago
Čo povedal/-a Mr A Stone o spoločnosti The Westminster Collection:
The service was excellent and delivered before the expected time.
Christian Evans
The Westminster Collection
6 months ago
Hi, thanks for the 5-star rating — glad it arrived ahead of schedule.
Kind regards,
Christian
Hi, I'm sorry that your delivery is taking longer to arrive than expected. I can see the delivery is coming up to the maximum expected delivery time. Please contact us by email if your goods haven't arrived by the 19th February so we can put this right.
Kind regards,
Christian
Recenzie produktov
Christian Evans
The Westminster Collection
6 months ago
Hi, I'm sorry that you're still waiting for your order. I can see it was despatched on the 5th February, so it is getting close to the maximum expected delivery; I can understand why you would be concerned.
Let me assure you that you haven't been scammed. If you haven't received your delivery by the 19th February, please get in touch at enquiries@westminstercollection.com, and we can put this right.
Kind regards,
Christian
Dátum zakúpenia: 29/01/2026
1
Sprístupniť
MK
Mrs S Khalid-Khan
Overená spoločnosťou Feefo
GBR
6 months ago
Čo povedal/-a Mrs S Khalid-Khan o spoločnosti The Westminster Collection:
Absolutely brilliant. I was sceptical that I would receive anything as I only had to pay the postage but was really happy when I received the broach which was lovely. It was clearly packaged and...
Prečítať viac
Recenzie produktov
Dátum zakúpenia: 29/01/2026
0
Sprístupniť
MM
Mrs M Martin
Overená spoločnosťou Feefo
GBR
6 months ago
Čo povedal/-a Mrs M Martin o spoločnosti The Westminster Collection:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
