Good communication throughout whole order process to delivery, have bought from here for many years, many different and current products, always pleased.
My second only purchase and let down already. I have put in a complaint and waiting to hear back. My envelope was empty. No coins and only an invoice letter. Waiting to see what has happened to my...
Prečítať viac
Jennifer
The Westminster Collection
5 months ago
We’re really sorry to hear about your experience, and we completely understand how concerning and frustrating it must be to receive an empty envelope.
This is certainly not what we expect, and we appreciate you bringing it to our attention. We can see that a response has been sent to your complaint, and our team will be working to investigate what has happened with your delivery as quickly as possible.
Please be assured that we will do our best to resolve this for you and ensure you receive the items you ordered or an appropriate resolution.
Thank you for your patience while we look into this, and we’re very sorry again for the inconvenience caused.
Recenzie produktov
Dátum zakúpenia: 06/03/2026
0
Sprístupniť
MG
Ms D Greek
Overená spoločnosťou Feefo
GBR
5 months ago
Čo povedal/-a Ms D Greek o spoločnosti The Westminster Collection:
Thank you for taking the time to leave your review.
We’re sorry to hear that the collection was not what you expected in terms of cost. We offer flexibility with our collections, which are completely no obligation. All deliveries come with a 30-day money back guarantee, giving you the choice to keep the commemoratives or coins you like and return any you don’t for a full refund. We also offer the option to pause your collection or cancel at any time after the initial purchase.
If you would like any help with your collection, including discussing costs or cancelling, please don’t hesitate to contact our customer service team who will be happy to assist you.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
