Friendly and helpful staff who helped me with my query
Sally
The Westminster Collection
8 days ago
Hi. Thank you for your lovely review! We're delighted to hear that our team were friendly and helpful in resolving your query. Providing excellent customer service is really important to us, so it's wonderful to receive your feedback. We truly appreciate you taking the time to share your experience! Sally
Recenzie produktov
Dátum zakúpenia: 20/09/2026
0
Sprístupniť
PK
PKD
Overená spoločnosťou Feefo
GBR
12 days ago
Čo povedal/-a PKD o spoločnosti The Westminster Collection:
The service was great, and I was kept informed about when the coins were dispatched and when they were due to arrive.
Sally
The Westminster Collection
8 days ago
Hi. Thank you for your lovely review! We're delighted to hear that you were pleased with our service and that our delivery updates kept you well informed throughout your order. We know how important clear communication is, so it's wonderful to receive your feedback. Thank you for your support, and we hope you enjoy your Patron Saints Coin! Sally
The coin was missing out of the envelope. It’s not a very secure way of sending coins when you’re paying £10 for a coin at a time.
Christian Evans
The Westminster Collection
9 days ago
Hi, I’m sorry your coin was missing from the envelope when it arrived. I appreciate your concerns about the packaging and apologise for the disappointment caused. I’ve emailed you directly to offer a replacement or a full refund, whichever you would prefer.
Kind regards,
Christian
Recenzie produktov
Christian Evans
The Westminster Collection
9 days ago
Hi, I’m sorry your coin was missing from the envelope when it arrived. I appreciate your concerns about the packaging and apologise for the disappointment caused. I’ve emailed you directly to offer a replacement or a full refund, whichever you would prefer.
Kind regards,
Christian
Dátum zakúpenia: 19/09/2026
0
Sprístupniť
MM
Mr B Marshall
Overená spoločnosťou Feefo
GBR
13 days ago
Čo povedal/-a Mr B Marshall o spoločnosti The Westminster Collection:
I received a first class service from The Westminster Collection and the website is great and very easy to use. If you were to ring them then they'll do everything to help you and you will not be...
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Sally
The Westminster Collection
12 days ago
Hi. Thank you so much for your wonderful review :) We're delighted to hear that you found our website easy to use and received first-class service from our team. Providing a helpful and friendly experience is something we take great pride in, so your kind words really mean a lot to us. Thank you for your recommendation and for choosing The Westminster Collection. We look forward to helping you again in the future! Sally
Hi. Thank you for your lovely 5-star review! We're delighted to hear you received excellent service and hope the anniversary coin makes a wonderful keepsake for such a special occasion. We really appreciate your feedback and look forward to helping you again in the future. Sally
The coin was delivered promptly with details of forthcoming delivery sent by email which is helpful. There is always good communication from The Westminster Collection which is much appreciated.
Sally
The Westminster Collection
13 days ago
Hi. Thank you for your lovely feedback! We're delighted to hear that your coin arrived promptly and that you appreciate the communication and delivery updates we provide. We always aim to keep our customers informed, so it's wonderful to know this makes a difference. Thank you for your continued support, and we look forward to welcoming you back soon! Sally
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
