Underhand forced subscriptions. Not clear information about when money will be taken.
Christian Evans
The Westminster Collection
9 months ago
Hi, I’m sorry the subscription setup felt unclear and for the trouble caused by this. Only your first order has been charged, meaning no subscription items have been sent. It confirms on the product page that subscription deliveries will be sent at 4-6 week intervals.
We'll always let you know if a product is part of a subscription on the product page and during the order process, it'll also be shown on your email confirmation, so keep an eye out in these places in the future.
Kind regards,
Christian
Recenzie produktov
Christian Evans
The Westminster Collection
9 months ago
Hi, I’m sorry the subscription details didn’t come across clearly. Only the initial order has been charged, as you can see in your account — subscription items haven’t started yet, as they are sent out every four to six weeks. I've cancelled this subscription for you now as it can be cancelled at any time.
In future, there is a non-subscription option, but it won't include the subscription offer saving so keep this in mind. I hope this helps clear up what has happened here.
Kind regards,
Christian
Dátum zakúpenia: 15/11/2025
0
Sprístupniť
MB
Mr G Bailey
Overená spoločnosťou Feefo
9 months ago
Čo povedal/-a Mr G Bailey o spoločnosti The Westminster Collection:
Great to deal with really clear pricing well pleased
Sally
The Westminster Collection
9 months ago
Hi. Thank you for your lovely feedback. It’s great to hear that you found everything clear and that you were pleased with the service you received. We really appreciate you taking the time to leave a review, and we’re always here if you need anything in the future. Sally
Recenzie produktov
Dátum zakúpenia: 15/11/2025
0
Sprístupniť
MT
Mr Y Tekdal
Overená spoločnosťou Feefo
9 months ago
Čo povedal/-a Mr Y Tekdal o spoločnosti The Westminster Collection:
It was fast and simple. You just had to pay for the P&P.
Christian Evans
The Westminster Collection
9 months ago
Thanks for the review — I’m pleased the process was quick and simple for the Battle of Britain badge.
Kind regards,
Christian
Recenzie produktov
Christian Evans
The Westminster Collection
9 months ago
I’m glad you’re impressed with the detail and design of the Battle of Britain badge. It’s lovely to hear you’re planning to wear it every day.
Kind regards,
Christian
Nice friendly staff and customers made to feel needed anything is not to much trouble, willing to sort out any confusion very helpful would recommend.
Sally
The Westminster Collection
9 months ago
Hi. Thank you so much for your lovely feedback. It’s wonderful to hear that you found our team friendly and that you felt supported throughout your experience with us. We always want our customers to feel valued and reassured, so knowing that nothing felt like too much trouble really means a lot. If you ever need anything in the future, we’re always here to help. Thank you again for the recommendation — it truly is appreciated. Sally
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V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
