The link to Royal Mail - printing a label for return did not function.
However. I did not have to return coin in the end.
Christian Evans
The Westminster Collection
28 days ago
Hi, I’m sorry the Royal Mail returns link didn’t work for you when you tried to use it. The process should have worked as expected, so we appreciate you bringing your experience to our attention. I’m pleased a return was ultimately not required, and thank you for your feedback.
Kind regards,
Christian
Recenzie produktov
Christian Evans
The Westminster Collection
28 days ago
Hi, I’m sorry for the missing badge and the confusion that followed. You’re right that this was an issue with our fulfilment, not Royal Mail, and our communication should have reflected that. I’m pleased the replacement badge has now arrived, and we appreciate your fair feedback.
Kind regards,
Christian
Dátum zakúpenia: 09/09/2026
0
Sprístupniť
MB
Mr T Barlow
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Mr T Barlow o spoločnosti The Westminster Collection:
Hi. Thank you for taking the time to leave your review.
We’re sorry to hear that the coins in your Spitfire 90th Anniversary 50p Set were out of alignment. We understand how disappointing this must have been, especially as the presentation is an important part of a commemorative set.
We would be happy to arrange for you to return the set to us free of charge for either a full refund or an exchange using the details provided on the back of your invoice. If you need any help with your return, please reach out to us directly.
Please accept our apologies for the disappointment and inconvenience caused. Sally
Dátum zakúpenia: 08/09/2026
0
Sprístupniť
MB
Mr J Bell
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Mr J Bell o spoločnosti The Westminster Collection:
I received 100% service when I was ordering the coin.
Sally
The Westminster Collection
1 month ago
Hi. Thank you for your fantastic feedback! We’re so pleased to hear you received excellent service when placing your order. We really appreciate your kind comments and hope you enjoy your order . Sally
MB
Mr J Bell
1 month ago
Thank you very much Sally.i will be returning to ap soon.
Hi. Thank you for sharing your lovely feedback. We’re delighted to hear how pleased you are with your Official Hurricane 90th Anniversary Set. It’s wonderful to know the coins hold such historical significance for you and will serve as a lasting reminder of an important period in British history. We hope you treasure the set for many years to come. Sally
Dátum zakúpenia: 08/09/2026
0
Sprístupniť
MC
Mr A Clarke
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Mr A Clarke o spoločnosti The Westminster Collection:
the coin arrived on time
Recenzie produktov
Sally
The Westminster Collection
1 month ago
Hi. Thank you for your feedback! We’re pleased to hear your 2026 Poppy £1 Coin arrived on time and was what you wanted. We hope it makes a wonderful addition to your collection. Sally
Dátum zakúpenia: 07/09/2026
0
Sprístupniť
MR
Mrs N Roberts
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Mrs N Roberts o spoločnosti The Westminster Collection:
Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with your 2026 Poppy £1 Coin. It certainly makes a lovely keepsake, and we hope you enjoy it for many years to come. Sally
Dátum zakúpenia: 08/09/2026
0
Sprístupniť
MH
Mr R Hepple
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Mr R Hepple o spoločnosti The Westminster Collection:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
