Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Zobrazujú sa všetky recenzie v počte 5,401

Dôveryhodný zákazník

11 years ago

Found Wendy Wu very efficient when booking the tour, checking flights etc. However we had…

Found Wendy Wu very efficient when booking the tour, checking flights etc. However we had a couple of queries when we received the confirmation invoice, including a room preference which had been...

Prečítať viac

Wendy Wu Tours

11 years ago

We are dissapointed to hear you have had an issue whilst booking. we do pride ourselves on our customer service so I have given you a call and Left a message with my direct dial. Kindest regards, Junior, Wendy Wu Tours

Dátum zakúpenia: 06/02/2015

Dôveryhodný zákazník

11 years ago

The only thing which I have to complain about is that the booking person said…

The only thing which I have to complain about is that the booking person said he would send me details of hotels we would be staying in on our tour and that hasn't happened yet. Otherwise he was...

Prečítať viac

Wendy Wu Tours

11 years ago

Thank you for you feedback in relation to your booking experience. Our office in China Confirm Hotels closer to your departure date and this information will all be included in your final documentation. We apologise for any misunderstanding. Kindest regards, Junior, Wendy Wu Tours

Dátum zakúpenia: 13/02/2015

Dôveryhodný zákazník

11 years ago

Luke was very attentive to help organise our tour, including changing dates, hotels and rooms…

Luke was very attentive to help organise our tour, including changing dates, hotels and rooms several times. He replied quickly and gave us confidence we had chosen the right company. Their...

Prečítať viac

Wendy Wu Tours

11 years ago

We at wendy wu tours are happy to hear you are looking forward to your trip and hope to hear how your tour was upon your return. luke will be happy to hear your kind comments! Kind regards, Junior, Wendy Wu Tours

Dátum zakúpenia: 13/02/2015

Dôveryhodný zákazník

11 years ago

Liz answered my queries quickly and also provided some additional information of which I was…

Liz answered my queries quickly and also provided some additional information of which I was unaware. Gave me her direct line number. Made our booking with her a few days later. Excellent service.

Wendy Wu Tours

11 years ago

very pleased to hear you have been well informed and are pleased with the service we have provided you. We are looking forward to hearing about your trip upon your return. Kind regards, Junior, Wendy Wu Tours

Dátum zakúpenia: 13/02/2015

Dôveryhodný zákazník

11 years ago

I was very impressed with the efficient & attention to detail manner I experienced when making…

I was very impressed with the efficient & attention to detail manner I experienced when making my booking even though I rang late in the day & shortly before you booking office was to close.

Dátum zakúpenia: 11/02/2015

Dôveryhodný zákazník

11 years ago

The advisor was helpful, well informed and pleasant. The service so far has been efficient.

Dátum zakúpenia: 12/02/2015

Dôveryhodný zákazník

11 years ago

Knowledgable and efficient

Dátum zakúpenia: 09/02/2015

Dôveryhodný zákazník

11 years ago

The service seems good so far but only just booked - everything very efficient so…

The service seems good so far but only just booked - everything very efficient so far

Dátum zakúpenia: 11/02/2015

Dôveryhodný zákazník

11 years ago

Efficient service, phone and email response to my enquiry, agent on telephone very helpful, making…

Efficient service, phone and email response to my enquiry, agent on telephone very helpful, making booking process quick and easy.

Dátum zakúpenia: 11/02/2015

Dôveryhodný zákazník

11 years ago

Well organised

Dátum zakúpenia: 05/02/2015

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (1193)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Wendy Wu Tours

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?