Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Zobrazujú sa všetky recenzie v počte 5,406

Dôveryhodný zákazník

11 years ago

We were surprised that (presumably for reasons of cost) the tour guides did NOT stay…

We were surprised that (presumably for reasons of cost) the tour guides did NOT stay in same hotel as guests. This was said to be a FULLY ESCOIRTED holiday?

Wendy Wu Tours

11 years ago

Thank you for providing valuable feedback, there are some instances where your guide will stay nearby depending on availability. Your guide will remain contactable 24 hours a day while you are on tour. Your comments have been duly noted as to ensure continuous improvement of our tours. Kind regards, Junior, Wendy Wu Tours

Recenzie produktov

Dátum zakúpenia: 26/02/2015

Dôveryhodný zákazník

11 years ago

For the booking part the service has been excellent. Prompt replies to all our enquiries…

For the booking part the service has been excellent. Prompt replies to all our enquiries so far.

Dátum zakúpenia: 11/03/2015

Dôveryhodný zákazník

11 years ago

We were looked after well from start to finish.

Wendy Wu Tours

11 years ago

Thank you for your wonderful feedback and we're thrilled that you were well looked after by our partners in India. We are very much looking forward to welcoming you on your next Wendy Wu tour! Kind regards, Lorraine, Wendy Wu Tours

Recenzie produktov

Dátum zakúpenia: 23/02/2015

Dôveryhodný zákazník

11 years ago

Excellent very efficient.

Dátum zakúpenia: 15/02/2015

Dôveryhodný zákazník

11 years ago

Brilliant. Very good tour manager - Michael

Recenzie produktov

Dátum zakúpenia: 23/02/2015

Dôveryhodný zákazník

11 years ago

Polite and very helpful. Our contact was Steve tour quote number 15455.

Dátum zakúpenia: 24/02/2015

Dôveryhodný zákazník

11 years ago

Have already made a complaint about our seats on the return flight from Hong Kong.…

Have already made a complaint about our seats on the return flight from Hong Kong. We were not able to sit together, otherwise the holiday was excellent.

Wendy Wu Tours

11 years ago

Thank you for your feedback and once again, we are sorry that it was not possible for you to sit together on the flight home. We are delighted to hear you otherwise enjoyed the tour and hope you have returned with lots of happy and lasting memories of Vietnam and Cambodia. Kind regards, Lorraine, Wendy Wu Tours

Recenzie produktov

Dátum zakúpenia: 22/02/2015

Dôveryhodný zákazník

11 years ago

We chose Wendy Wu for the 2nd time because our China trip was so good.…

We chose Wendy Wu for the 2nd time because our China trip was so good. I have to say we were right. We were looked after wonderfully in the best hotels, the best eating places and the most...

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Wendy Wu Tours

11 years ago

Thank you for your review and it's wonderful to hear how much you enjoyed your Indochina Delights tour. We've passed a copy onto our ground handlers to share with your Guides - it'll make their day! Kind regards, Lorraine, Wendy Wu Tours

Recenzie produktov

Dátum zakúpenia: 23/02/2015

Dôveryhodný zákazník

11 years ago

Could have done with some help at Heathrow and Singapore airports. If we had missed…

Could have done with some help at Heathrow and Singapore airports. If we had missed the connections, we were stuffed.

Wendy Wu Tours

11 years ago

We were sorry to hear of your disappointment with some aspects of the tour. We rarely receive complaints about the food but please rest assured your comments have been duly noted. We truly hope that overall you enjoyed visiting this fascinating region. Kind regards, Lorraine, Wendy Wu Tours

Recenzie produktov

Dátum zakúpenia: 23/02/2015

Dôveryhodný zákazník

11 years ago

so far so good

Dátum zakúpenia: 02/03/2015

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Zobraziť všetky médiá (1193)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Wendy Wu Tours

Indochina DelightsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWendy Wu prepared our visas. The border officials in Cambodia kept asking for a second copy??

Kerala and the Southern HighlightsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEverything and more that we hoped for. We have just booked another tour with Wendy Wu!

Chengdu Short Stay (Superior)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFantastic: good quiet guide Emily.

Angkor to the BayĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Indochina DelightsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThree totally different countries, each with their own character & charm. What we saw & experienced was great, but perhaps the tours in Cambodia finished a little early in the afternoon.

Indochina DelightsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI didn't realise just how boring food could be.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?