Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Zobrazujú sa všetky recenzie v počte 5,412

Dôveryhodný zákazník

11 years ago

Exactly what you would expect.

Dátum zakúpenia: 28/04/2015

Dôveryhodný zákazník

11 years ago

Jasvir, our tour guide, was attentive and was able to sort any problems with diet…

Jasvir, our tour guide, was attentive and was able to sort any problems with diet and ill health

Recenzie produktov

Dátum zakúpenia: 14/04/2015

Dôveryhodný zákazník

11 years ago

Was not called back when I had left a message, was not replied to by…

Was not called back when I had left a message, was not replied to by email, when finally contacted office the dates we wanted had gone, unfriendly attitude of male when booking by telephone.

Wendy Wu Tours

11 years ago

Thank you for taking the time to leave your feedback on the service you have received. We pride ourselves on our high levels of customer service and aim to get back to our customers as soon as possible. If your experience was not in line with our standards we apologise and hope we are able to change your perception with your future interactions with us. If you have any questions please concatct us on: customercare@wendywutours.co.uk Kind regards, Junior

Dátum zakúpenia: 27/04/2015

Dôveryhodný zákazník

11 years ago

Only commenting on booking holiday. Have not yet been

Dátum zakúpenia: 21/04/2015

Dôveryhodný zákazník

11 years ago

The service we got was superb, we are returning customers from a previous tour of…

The service we got was superb, we are returning customers from a previous tour of china so we know what to expect, don't let us down on this tour, thanks.

Dátum zakúpenia: 27/04/2015

Dôveryhodný zákazník

11 years ago

The national tour guide Steven did everything he could to make the trip as good…

The national tour guide Steven did everything he could to make the trip as good as it could be. Informative, helpful and very organised. We could not have done it without him. We would consider using...

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Wendy Wu Tours

11 years ago

Thanks for taking the time to give us your feedback. Steven will be pleased to hear your kind remarks. We are sorry to hear your arrival on the Yangtze River Cruise boat was delayed, but very happy that you enjoyed the rest of your tour. We hope to welcome you again in the future. Kind regards, Rick

Recenzie produktov

Dátum zakúpenia: 12/04/2015

Dôveryhodný zákazník

11 years ago

Stephen was an excellent guide

Recenzie produktov

Dátum zakúpenia: 12/04/2015

Dôveryhodný zákazník

11 years ago

Well executed tour with a friendly, competent and knowledgeable national guide.

Recenzie produktov

Dátum zakúpenia: 13/04/2015

Dôveryhodný zákazník

11 years ago

The service was very good and the accommodation were excellent. The first 2 tour guides…

The service was very good and the accommodation were excellent. The first 2 tour guides Lotus and Helen in Beijing and Xi'an respectively, were excellent very patient with us and listened to what we...

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Wendy Wu Tours

11 years ago

We are pleased to hear that you had an awesome holiday and thank you for choosing Wendy Wu Tours. We are happy that your overall impression of the Discover China tour was great. Kind regards, Rick

Recenzie produktov

Dátum zakúpenia: 10/04/2015

Dôveryhodný zákazník

11 years ago

All Wendy Wu staff and associates were outstanding in their customer service

Recenzie produktov

Dátum zakúpenia: 10/04/2015

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Zobraziť všetky médiá (1197)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Wendy Wu Tours

Golden TriangleĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAble to visit all the wonders of India, and get an insight into the people and culture.

Wonders of ChinaĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWould have like more time at the Great Wall and Xian and did not appreciate being taking to places with all the tourist sales.

Vietnam EscapeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery enjoyable experience with a great mixture of busy and relaxing days.

Discover China Family HolidayĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteOverall it was an awesome holiday! The only thing I was upset about was not being able to hold a panda. But this was out of your control and another reason for us to comeback.

Magnificent China (Superior)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThis would have been excellent but for the poor quality of some of the hotels.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?