Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Zobrazujú sa všetky recenzie v počte 5,421

Dôveryhodný zákazník

11 years ago

The service I received was ok but not exceptional. Initially when I made contact by…

The service I received was ok but not exceptional. Initially when I made contact by email they promised me a call back that day. I did not receive this. I still had not received a call by 2.00 the...

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Wendy Wu Tours

11 years ago

Thank you for taking the time to post your feedback about the service you have received so far during your booking process. It is regretful to learn the service you received was not in line with our high standards and apologise you did not receive your call back. We hope you are looking forward to your tour next year as much we are! Kind regards, Junior.

Dátum zakúpenia: 26/07/2015

Dôveryhodný zákazník

11 years ago

Lovely knowledgeable helpful people on the telephone, tried every option to secure what you wanted.

Dátum zakúpenia: 23/07/2015

Dôveryhodný zákazník

11 years ago

there was lots of detail given by the travel person which was hard to follow…

there was lots of detail given by the travel person which was hard to follow as it really kneaded to sit down with the individual concerned so that you could digest all the information and fully...

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Dátum zakúpenia: 23/07/2015

Dôveryhodný zákazník

11 years ago

Very courteous friendly and efficient representative who dealt with my booking

Dátum zakúpenia: 24/07/2015

Dôveryhodný zákazník

11 years ago

Booking operators were all busy when we called, but they rang us back within the…

Booking operators were all busy when we called, but they rang us back within the time period promised. All questions were answered clearly and informatively. E-mail confirmation was prompt. A very...

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Dátum zakúpenia: 24/07/2015

Dôveryhodný zákazník

11 years ago

I needed to ask several questions about 2 different holidays to help us make up our…

I needed to ask several questions about 2 different holidays to help us make up our minds as to which one we preferred.The lady who spoke to us was very patient and helpful with her advice and...

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Wendy Wu Tours

11 years ago

Thank you for taking the time to post your kind comments about Lisa who booked your Around Cambodia Tour with us that departs next year. We are looking forward to welcoming you on board your tour, which promises to be an unforgettable experience you are no doubt excited about. At Wendy Wu Tours we pride ourselves on our high levels of customer service and are pleased you received a service in line with our standards. Thank you for your comments about Lisa and the service she has provided you with, we will pass your comments onto Lisa who will be delighted with your kind words. If you have any further questions about your tour please feel free to call us on our new Freephone Number: 0800 630 0888 Kind regards, Junior.

Dátum zakúpenia: 24/07/2015

Dôveryhodný zákazník

11 years ago

The service and information provided by Wendy Wu Tours is excellent, if our booked holiday…

The service and information provided by Wendy Wu Tours is excellent, if our booked holiday is as good and straight forward as the initial information provided, we will be very pleased.

Dátum zakúpenia: 21/07/2015

Dôveryhodný zákazník

11 years ago

Very helpful especially with flight options. Suggested a route which met our approval.

Dátum zakúpenia: 15/07/2015

Dôveryhodný zákazník

11 years ago

excellent service from Lisa, booked all that was asked

Wendy Wu Tours

11 years ago

Thank you for booking your Majestic Yangtze tour with us and we are sure you will have a great experience while in China next year and thank you for your kind words about Lisa in Reservations, we will be sure to pass your comments onto Lisa! Thank you for booking with us and we look forward to welcoming you on board your tour. Kind regards, Junior.

Dátum zakúpenia: 22/07/2015

Dôveryhodný zákazník

11 years ago

i was given helpful service and hope the grand tour of China is as good.

Dátum zakúpenia: 21/07/2015

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Wendy Wu Tours

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?