Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Zobrazujú sa všetky recenzie v počte 5,422

Dôveryhodný zákazník

11 years ago

Excellent service. Flora found out what we wanted and made a trip that excited us.…

Excellent service. Flora found out what we wanted and made a trip that excited us. All quotes and any changes were made very quickly. The detail of the tours was very clear. Flora was a delight to...

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Wendy Wu Tours

11 years ago

Thank you for booking your tour with Wendy Wu and we would like to welcome you to the Wu family. We are delighted to hear that you have experienced our high levels of customer service and we will be sure to pass your comments over to Flora who will be delighted she was able to create a special tour for you and will be very pleased with your kind words. please let us know how your tour goes upon your return as we will be eager to hear your thoughts and feedback. Kind regards, Junior.

Dátum zakúpenia: 21/09/2015

Dôveryhodný zákazník

11 years ago

First time I have used WW but very impressed

Wendy Wu Tours

11 years ago

Thank you for taking the time to post your review of the service you have received during your booking process. We would like to welcome you to the Wendy Wu family and thank you for choosing us as your tour operator to Asia! We are confident you will have a fantastic time on your Angkor to the Bay tour next year which is a wonderful journey into Vietnam and Cambodia. Please let us know how your trip goes upon your return as we would love to hear your comments and feedback. in the meantime, if you have any questions please feel free to contact us. Kind regards, Junior.

Dátum zakúpenia: 19/09/2015

Dôveryhodný zákazník

11 years ago

Very helpful, quick and informative service

Dátum zakúpenia: 18/09/2015

Dôveryhodný zákazník

11 years ago

This will be our 2nd adventure with Wendy Wu Tours, we hope it will be…

This will be our 2nd adventure with Wendy Wu Tours, we hope it will be as great as the last one. That's why we booked again.

Wendy Wu Tours

11 years ago

Thank you for your comments and welcome back to the Wendy Wu family!! Kind regards, Junior.

Dátum zakúpenia: 16/09/2015

Dôveryhodný zákazník

11 years ago

Booking was dealt with swiftly, and questions re the tour answered comprehensively

Dátum zakúpenia: 18/09/2015

Dôveryhodný zákazník

11 years ago

All the questions that I asked were answered with a lot of information, I found…

All the questions that I asked were answered with a lot of information, I found the booking process by phone both easy and comprehensive. The information in your brochure is very good, and gives a...

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Dátum zakúpenia: 18/09/2015

Dôveryhodný zákazník

11 years ago

Efficient, friendly, prompt

Dátum zakúpenia: 18/09/2015

Dôveryhodný zákazník

11 years ago

Very helpful. Quickly sorted my trip and everything I needed including additional flights so I…

Very helpful. Quickly sorted my trip and everything I needed including additional flights so I could go visit friends.

Dátum zakúpenia: 17/09/2015

Dôveryhodný zákazník

11 years ago

Fantastic service from Lisa, our booking wasn't just the tour itself, we wanted a pre-tour…

Fantastic service from Lisa, our booking wasn't just the tour itself, we wanted a pre-tour stopover but not the timescale specified in the brochure, then a post-tour extension. Also we stay in...

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Wendy Wu Tours

11 years ago

Thank you for booking your Angkor to the Bay tour with Wendy Wu! Welcome to the Wendy Wu family and we would like to thank you for taking the time to post your review of your booking process. We pride ourselves on fantastic customer service and we are delighted to hear Lisa made your booking process as easy as possible and we will be sure to pass your comments over to her - this will put a smile on her face. We are looking forward to taking you to Vietnam & Cambodia and we are confident this will be a trip to remember. in the meantime if you have any questions, please feel free to contact us. Kind regards, Junior.

Dátum zakúpenia: 16/09/2015

Dôveryhodný zákazník

11 years ago

Very quick response to email and very friendly and helpful on the phone

Dátum zakúpenia: 16/09/2015

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na Wendy Wu Tours

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?