Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Wendy Wu Tours

Dôveryhodný zákazník

11 years ago

Very attentive local guides. All meals and hotels were of a high standard

Wendy Wu Tours

11 years ago

Welcome home and thank you for taking the time to share your experiences and views relating to your completed tour, We are pleased to hear that you have enjoyed many aspects of your trip and we have taken on board your constructive comments. We hope to welcome you back sometime in the not too distant future. Kind regards, Junior.

Recenzie produktov

Dátum zakúpenia: 15/09/2015

0

Dôveryhodný zákazník

11 years ago

National guide, Allen, was excellent and all aspects of organisation could hardly have been bettered.

Wendy Wu Tours

11 years ago

Thank you for your comments and welcome home! Kind regards, Junior.

Recenzie produktov

Dátum zakúpenia: 18/09/2015

0

Dôveryhodný zákazník

11 years ago

could not fault service. Excellent would recommend you to friends and family.

Dátum zakúpenia: 30/09/2015

0

Dôveryhodný zákazník

11 years ago

Liz was excellent. She answered all our questions.I would recomend the service I got to…

Liz was excellent. She answered all our questions.I would recomend the service I got to anyone

Dátum zakúpenia: 30/09/2015

0

Dôveryhodný zákazník

11 years ago

Efficient and quick service. Consultant met all the stated timelines.

Dátum zakúpenia: 30/09/2015

0

Dôveryhodný zákazník

11 years ago

This was the second time I have travelled with Wendy Wu. Everything pre trip ran…

This was the second time I have travelled with Wendy Wu. Everything pre trip ran smoothly, including receiving appropriate information prior to travel and the ease of obtaining a Chinese visa. As a...

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Wendy Wu Tours

11 years ago

Welcome home and thank you for taking the time to provide us with your feedback following your Sichuan Explorer tour. By your review it really sounds like you have been able to appreciate the wonders of this part of China and all it has on offer. Your Guide Celine will be delighted to hear your kind words and will be proud she was able to enhance your experience. We hope you had enough camera space for all of those pictures of great scenery. Kind regards, Junior.

Recenzie produktov

Dátum zakúpenia: 17/09/2015

0

Dôveryhodný zákazník

11 years ago

Arti at Wendy Wu was very helpful and efficient. Answered all my questions quickly and…

Arti at Wendy Wu was very helpful and efficient. Answered all my questions quickly and efficiently. Very impressed with this company

Wendy Wu Tours

11 years ago

Thank you for your comments and we will be sure to pass your kind words over to Arti. We look forward to welcoming you on tour with us to this awe-inspiring part of the world. Kind regards, Junior.

Dátum zakúpenia: 30/09/2015

0

Dôveryhodný zákazník

11 years ago

the tour guide and driver excellent

Wendy Wu Tours

11 years ago

Welcome home and thank you for taking the time to post your review following your Sichuan Explorer tour. We are delighted to hear that of the highlights you have experienced during your tour and appreciate your comments relating to first time visits to China. This is a tour most commonly booked by those who would like to see a different side of China or for return visitors. We are sure you have returned with some unique memories of this great part of the world. Kind regards, Junior.

Recenzie produktov

Dátum zakúpenia: 17/09/2015

0

Dôveryhodný zákazník

11 years ago

National guide excellent.Guides mixed ability.overall hotels satisfactory..5

Wendy Wu Tours

11 years ago

Thank you for taking the time to post your review following your tour and we hope you have come back with some great memories of China. Furthermore, thank you for you comments and you may be pleased to know we have addressed the points you have raised for our tours departing in 2016/17. This is following customer feedback and is inline with our aim of continuous improvement. Kind regards, Junior.

Recenzie produktov