Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Wendy Wu Tours Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 188

JeffreyEverett

Overená spoločnosťou Feefo

21 days ago

Čo povedal/-a JeffreyEverett o spoločnosti Wendy Wu Tours:

Our needs were considered and met

Amanda Bruno

Wendy Wu Tours

21 days ago

Dear Jeffrey, Thank you for your 5-star review. I am sure our team will appreciate your feedback. Looking forward to welcome you on the tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 19/06/2026

DiReynolds

Overená spoločnosťou Feefo

AUS

26 days ago

Čo povedal/-a DiReynolds o spoločnosti Wendy Wu Tours:

Excellent service & follow up

Amanda Bruno

Wendy Wu Tours

26 days ago

Dear Customer, Thank you so much for your 5-star rating and kind review. I am sure our team will be thrilled to read your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 18/06/2026

Paul Pellarini

Overená spoločnosťou Feefo

AUS

28 days ago

Čo povedal/-a Paul Pellarini o spoločnosti Wendy Wu Tours:

Great Experience

Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Amanda Bruno

Wendy Wu Tours

26 days ago

Dear Customer, Thank you for your wonderful review. Our team will be very pleased to hear your feedback. Looking forward to welcome you on the tour! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 28/05/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Malaysian Journey

Service has been good. Tour is at end of October, am looking forward to it. Petra was very helpful when we had queries

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your lovely feedback. I am sure Petra will be happy to hear your comments. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 01/06/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Thorough and timely communication

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your 5-star review. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 17/06/2026

Lena

Overená spoločnosťou Feefo

AUS

1 month ago

Čo povedal/-a Lena o spoločnosti Wendy Wu Tours:

Communication with Wendy Wu service agent

Once I was in contact with a service agent, the service was very good. However, prior to me making the contact by phone, I had tried to communicate with an agent via email and did not receive a...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Lena, Thank you for your feedback. I am pleased to hear that service provided to you by our Reservations Team was very good. However, it is concerning that you have not received replies via email. Please accept my apologies for that. May I please ask you what email address have you sent your enquiries to? If there is an issue with our emails, that needs to be looked at by IT department. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 09/06/2026

Trusted Customer

Overená spoločnosťou Feefo

AUS

1 month ago

Čo povedal/-a Trusted Customer o spoločnosti Wendy Wu Tours:

Great company

Helpful, informative, considerate and knowledgeable.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your kind 5-star review. I am sure our team will be glad to get your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 15/06/2026

Ricardo

Overená spoločnosťou Feefo

AUS

1 month ago

Čo povedal/-a Ricardo o spoločnosti Wendy Wu Tours:

Stress-Free and Professional Travel Planning Experience

Excellent experience booking my forthcoming China trip with Wendy Wu Tours. A big thank you to Zoe and Bella for being incredibly helpful and responsive throughout all my inquiries and the booking...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your wonderful feedback and 5-star rating. I am sure that both Zoe and Bela will be thrilled to hear your comments. Your China adventure awaits you :) Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 05/06/2026

MichaelGrumpa

Overená spoločnosťou Feefo

AUS

1 month ago

Čo povedal/-a MichaelGrumpa o spoločnosti Wendy Wu Tours:

First Class Exceptional Customer Service Service

I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise,...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Michael, Thank you kindly for your 5-star review. I am sure Kylie will be delighted to hear your feedback and recommendation. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 09/06/2026

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Very good. Consultant was receptive and understanding of my concerns and questions.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank so much for your 5-star rating and lovely comments. I am sure our team will be thrilled to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Dátum zakúpenia: 12/06/2026

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Zobraziť všetky médiá (229)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na Wendy Wu Tours

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?