Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

WarmeHaus Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Quick delivery

Recenzie produktov

Dátum zakúpenia: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

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Recenzie produktov

Dátum zakúpenia: 05/02/2019

1

Dôveryhodný zákazník

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Dôveryhodný zákazník

7 years ago

Thank you for your acknowledgement.

Recenzie produktov

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Dátum zakúpenia: 29/01/2019

0

Dôveryhodný zákazník

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Dátum zakúpenia: 04/01/2019

1

Dôveryhodný zákazník

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Dátum zakúpenia: 27/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Recenzie produktov

Dátum zakúpenia: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Great Product, great price

Dátum zakúpenia: 20/12/2018

0

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Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Good info

Recommended

Recenzie produktov

Dátum zakúpenia: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Recenzie produktov

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Dátum zakúpenia: 10/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti WarmeHaus:

Excellent service

Superb quick service

Recenzie produktov

Dátum zakúpenia: 10/12/2018

0

Recenzie na WarmeHaus

Bergen 1800 x 500mm Straight Chrome Heated Towel RailĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteGood product and fast service delivery

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?