Čo povedal/-a Mr Edward Paterson o spoločnosti Voyager Insurance Services:
Phone a friend.
Great to chat and arrange insurance with a representative, website would not give information I needed before chosing policy.
0
Sprístupniť
MO
Mr John OKeeffe
Overená spoločnosťou Feefo
Ireland
2 years ago
Čo povedal/-a Mr John OKeeffe o spoločnosti Voyager Insurance Services:
Excellent service
Fast efficient service , easy to navigate, very happy with the whole process
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Friendly and helpful
Although difficult to reach by phone once I spoke to an advisor he was friendly and helpful and it was a good experience
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
good policy, worrying payment process
I believe the policy and the cover provided is good and good value.
However, the online experience is problematic. When trying to complete the purchase the payment page would not open, this happened...
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0
Sprístupniť
MC
Mr Wilfredo Cabagua
Overená spoločnosťou Feefo
2 years ago
0
Sprístupniť
MC
Ms Tracy Cheasley
Overená spoločnosťou Feefo
Cyprus
2 years ago
Čo povedal/-a Ms Tracy Cheasley o spoločnosti Voyager Insurance Services:
Voyager service?
I think the word service is the wrong word to use. It was not really a service as no one helped me. There was a process which took you through a series of questions before automatically calculating...
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0
Sprístupniť
MA
Mr Kore Ade
Overená spoločnosťou Feefo
London
2 years ago
Čo povedal/-a Mr Kore Ade o spoločnosti Voyager Insurance Services:
My Schengen visa application got denied because of this insurance
Very terrible product. They promised that the insurance covers Schengen applications, but it doesn't. My first time using them was the first time my Schengen visa application was denied.
Marketing Assistant
Voyager Insurance Services
2 years ago
Dear Mr Ade,
Thank you for your feedback. We are sorry to hear that your Schengen visa application was denied, and the reason given to you by the Embassy, as we have not heard this before.
We have provided travel insurance for thousands of people to support their Schengen Visa Applications and give them peace of mind to travel to the Schengen Area with no problems.
With that in mind we want to understand what the issue is to help prevent similar issues in the future, so any further detail you can provide us on enquiries@voyagerins.com, will be really helpful.
We have refunded your policy which will be processed today, 27th August at 5pm, however please allow up to five working days for the refund to appear in your account (this is due to the bank not us).
Yours sincerely,
The Voyager Europa Team
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.