I'm pleased with the product but the internet purchase could have been better. Firstly, as…
I'm pleased with the product but the internet purchase could have been better. Firstly, as an existing policyholder I would have expected to have received a reminder that my previous policy was...
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Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thank you for your positive feedback. We apologise that you have not received policy-related messages, we will look into why. Depending upon email settings, is possible that the messages have gone into your junk/spam folder so it will be worth checking there. We have resent your policy documents to the email address on file. Be assured your policy is in place for your forthcoming trips. If you need further assistance, please call our office on 01483 562 662.
Dôveryhodný zákazník
11 years ago
My earlier concerns have been very promptly addressed and I am most grateful for the email confirming my policy is in force and attaching the various policy documents.
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Dôveryhodný zákazník
11 years ago
Unfortunately renewed bit early then received e mail saying I would get ten percentoff if…
Unfortunately renewed bit early then received e mail saying I would get ten percentoff if I renewed!! Too late I now presume ??
Voyager Insurance Services
Voyager Insurance Services
11 years ago
to confirm our telephone discussions, we have cancelled the policy renewal that you purchased a little bit early and have provided the 10% discount that was offered with your scheduled renewal. If we can be of further assistance with your policy, please call customer service on 01483 562 662. Best wishes for your travels.
Dôveryhodný zákazník
11 years ago
Received reply to my query/request next day Sorted within fifteen minutes to my satisfaction Well done
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Dôveryhodný zákazník
11 years ago
I spoke to the office rather than using the web, and they were helpful and efficient
I spoke to the office rather than using the web, and they were helpful and efficient
Voyager Insurance Services
Voyager Insurance Services
11 years ago
We are very happy to have been able to assist. Best wishes for your travels.
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Dôveryhodný zákazník
11 years ago
staff friendly and helpful, understood and gave me the product i required.
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Dôveryhodný zákazník
11 years ago
Excellent is enough
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Dôveryhodný zákazník
11 years ago
Easy to understand options, functional website, good phone support.
Easy to understand options, functional website, good phone support.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thank you for your positive feedback.
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Dôveryhodný zákazník
11 years ago
A very speedy way to buy age appropriate insurance.
A very speedy way to buy age appropriate insurance.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
thank you for the positive feedback. We are delighted to hear you are happy with the fast quote and buy process. Best wishes for your travels.
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Dôveryhodný zákazník
11 years ago
easy to use, good value and helpful assistant when I needed to phone - would…
easy to use, good value and helpful assistant when I needed to phone - would recommend
Voyager Insurance Services
Voyager Insurance Services
11 years ago
thank you for recommending Voyager Travel Insurance. We are delighted to have been able to assist with your policy.
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Dôveryhodný zákazník
11 years ago
Easy to do. Will recommend to others.
Easy to do. Will recommend to others.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
thanks for your feedback, we're glad you found it easy to get the travel cover you need.
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Sprístupniť
Dôveryhodný zákazník
11 years ago
Easy to navigate website.
Easy to navigate website.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thanks. We're glad to hear you found the website easy to use when purchasing your policy. Best wishes for your trip.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.