Your operatives were superb Anthony worked out the itinerary even allowing for last minute changes. A lovely relaxibg hitch free holiday. All requests at the hotels were met we have no hesitation in...
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Recenzie produktov
Dátum zakúpenia: 29/12/2014
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Communication before was great and everything was included as promised. Great price.
I had asked for rooms with three beds in in each location and reconfirmed this about a week before we left and asked that this be checked with the hotels. This had not been done. I managed to get a...
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Viva Holidays
Viva Holidays
11 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
We had a fab time all went to plan hotel Andels clean comfortable and roomy. The excursions included we good fun too. Hotel location convenient for metro into the city. Great holiday thank you....
More information on getting to and from locations/hotels could have been included. We also waited for more than the advertised 10 days to receive the confirmation email.
Very impressed with their customer service; prompt handling of calls and all queries dealt with, with 100% satisfaction. My only complain is that the included gondola ride was a group ride, so did...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
