Everything was sorted for us the flights, trains and hotels.
The hotels were in good areas and very nice. Helpful staff and good breakfast.
As light travelers we didn't need the bag in the hold but...
Really excellent service. The basic holiday was good value but I wanted a few tweaks, all done quickly and efficiently. No hesitation in recommending them.
We were told by Viva that we needed to change details on my wife's passport and were told this would cost some £150. The details were changed by Easyjet without charge and Norwegian did not not...
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Shubhang Gupta
Viva Holidays
9 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide we do advise our clients to have the correct name on their tickets otherwise you could be denied boarding, please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Recenzie produktov
Dátum zakúpenia: 07/06/2017
1
Sprístupniť
MH
Mr Barry Holbrook
Overená spoločnosťou Feefo
Halifax
9 years ago
Čo povedal/-a Mr Barry Holbrook o spoločnosti Viva Holidays:
They arranged a brilliant 2 centre holiday for my wife and I. They kept me fully up to date and what to take and what to expect.
I would definately book again through Viva holidays
We thought it was an excellent trip but the joining instructions weren't clear that the three day Swiss travel and museum pass was what we were supposed to use to get a train from the airport to...
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Recenzie produktov
Dátum zakúpenia: 15/06/2017
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Viva Holidays:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
