Whenever I needed to contact Viva there was always someone available to talk to promptly and efficiently.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Recenzie produktov
Dátum zakúpenia: 01/06/2018
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 years ago
I've rated as a 4 based only on the 2xhotels we used, 1st in Rome the 2nd in Florence, I do not feel on both visits the hotels warranted the 4* status. The hotel in Venice was very good worthy of a...
Prečítať viac
Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback , we will take your feedback regards to the star rating and will pass it on to our Sales manager.
My trip was advertised on Secret Escapes. Was a little apprehensive as not booked with them before. No need to have worried as the service I received was excellent. It was a two centre break with...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Very prompt courteous service, even when I kept changing my hotels they were happy to oblige in order to give me the holiday I wanted. Good value for money also. Would recommend
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Recenzie produktov
Dátum zakúpenia: 04/06/2018
0
Sprístupniť
CH
Christopher Horne
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Christopher Horne o spoločnosti Viva Holidays:
Actually it was excellent. The staff advised me at every stage after the purchase and kept me informed. I particularly liked the fact they took on board my preferences and worked hard to ensure I...
Prečítať viac
Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Recenzie produktov
Dátum zakúpenia: 11/06/2018
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 years ago
Everything went well except for the fact that the New york hotel had booked only one room for my daughter and myself so they had to find my daughter another room which was on a different floor and...
Prečítať viac
Viva Holidays
Viva Holidays
8 years ago
We are sorry to hear about the room issue but we pleased to hear that you had an overall good booking experience. We rely on such comments to allow us a real insight into the service we provide.
Very informative from start to finish. I told them what I thought I wanted and they put a package together to suit my needs. Nothing was too much trouble. I’ve already recommended them to a friend...
Prečítať viac
Viva Holidays
Viva Holidays
8 years ago
Thank you Sandra for your valuable feedback.
Recenzie produktov
Dátum zakúpenia: 27/05/2018
0
Sprístupniť
TM
Tracy Elizabeth Milward
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Tracy Elizabeth Milward o spoločnosti Viva Holidays:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
