Viva responded quickly to our queries. The person was polite and helpful. Our nightmare experience with Easyjet was not their fault but did cast a damper on our holiday.
SUCH GOOD VALUE FOR MONEY - PARTICULARLY IMPORTANT AS THESE TWO CITIES ARE NOT THE CHEAPEST PLACES TO VISIT. HOTELS WERE COMFORTABLE, CLEAN WITH FRIENDLY, EFFICIENT STAFF. BREAKFASTS WERE EXCELLENT....
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
All the hotels were in great locations,near to train station and all the major sites we wanted to visit.The Rome one was rather noisy with traffic at night,but all were very clean and well...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
The holiday was lovely, we had a great time BUT the holiday company is not to be recommended, their customer service is poor, I was sent another person’s credit card details and address .....there...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Dátum zakúpenia: 08/01/2018
0
Sprístupniť
AW
A Williams
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a A Williams o spoločnosti Viva Holidays:
My booking agent Jade was really helpful in finding us the most reasonably priced dates for our family vacation. We spent two nights in Disneyland Paris and two nights in Paris itself. Both hotels...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Recenzie produktov
Dátum zakúpenia: 08/03/2018
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Viva Holidays:
Very good professional
Viva Holidays
Viva Holidays
7 years ago
Thank you Kaykul for your valuable feedback.
Recenzie produktov
Dátum zakúpenia: 08/06/2018
0
Sprístupniť
DH
David Hood
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a David Hood o spoločnosti Viva Holidays:
we had a great time in Milan & Chur, the Milan hotel did not seem very central but Chur was fine. The train to Switzerland was excellent & we would recommend this holiday to anyone
Viva Holidays
Viva Holidays
7 years ago
Thank you David for your valuable feedback.
Recenzie produktov
Dátum zakúpenia: 08/02/2018
0
Sprístupniť
JK
Johnstone Kay
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Johnstone Kay o spoločnosti Viva Holidays:
Both Palladium and hotel Giorgione was good but hotel Atlantic was superb. Amenities and services was excellent! With our tours that was included with this trip, we enjoyed the rome city tour and...
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Viva Holidays
Viva Holidays
7 years ago
Thank you Mary for your valuable feedback. We will pass your feedback regards to the Gondola ride to our product team.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
