We enjoyed our two city break but Viva have not replied to my email saying that the taxi driver who was supposed to meet us at Berlin airport to take us to the hotel didn’t wait long enough for us to...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Elizabeth can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Recenzie produktov
Dátum zakúpenia: 09/09/2018
0
Sprístupniť
YP
Yogesh Patel
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Yogesh Patel o spoločnosti Viva Holidays:
good service overall although my transfers were arranged a bit too early as i was only 15 mins from the airport, so i had to contact them again to re-arrange for later pick up.reasonable price and...
Poor, as mistakes were made by poor communication and inexperienced poor English speaking operatives that were difficult to deal with over the phone. Finally got the problem sorted but only after...
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Recenzie produktov
Dátum zakúpenia: 12/09/2018
0
Sprístupniť
HD
Hollie Diss
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Hollie Diss o spoločnosti Viva Holidays:
The team are efficient, helpful and friendly. They sent me updates, reminders, city guides and great content around my trip! Thank you for helping make about stay special!
Viva Holidays
Viva Holidays
7 years ago
Thank you Hollie for your valuable feedback.
Recenzie produktov
Dátum zakúpenia: 12/09/2018
0
Sprístupniť
JW
Joanna Whalley
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Joanna Whalley o spoločnosti Viva Holidays:
MY last holiday in Russia was excellent. The two hotels were well chosen and near to public transport. The two trips with Urban Adventures were very good, especially the tour of the underground...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Had the best holiday ever! Extremely satisfied with my agent Catherine who helped me book the whole thing and was extremely patient! Pleasant experience throughout!
Viva Holidays
Viva Holidays
7 years ago
We are pleased to hear about your booking experience. We rely on such comments to allow us a real insight into the service we provide.
Dátum zakúpenia: 13/09/2018
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Well organised and a great price
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Recenzie produktov
Dátum zakúpenia: 29/08/2018
0
Sprístupniť
LC
Laura Marie Clarke
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Laura Marie Clarke o spoločnosti Viva Holidays:
The customer service is excellent. Andrew, in particular, helped me purchase 2 bespoke holidays this year....both were of optimal importance because I was treating family members and friends who had...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Recenzie produktov
Dátum zakúpenia: 10/09/2018
0
Sprístupniť
PS
Philip Stephens
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Philip Stephens o spoločnosti Viva Holidays:
I would buy from them again. The service provided was quick and easy
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Recenzie produktov
Dátum zakúpenia: 14/08/2018
0
Sprístupniť
RA
Rhoda Nana Akua Anokyewaa Appiah
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Rhoda Nana Akua Anokyewaa Appiah o spoločnosti Viva Holidays:
Great suite of holiday packages and great customer service. Will definitely recommend Viva Holidays to my family and friends. Planning on sticking with this agency.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
