The initial booking was fine, but I had to contact Viva 4 weeks before our holiday as I had not received the information required for our boarding passes. I was told that an email should have been...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Recenzie produktov
Dátum zakúpenia: 13/10/2018
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Patricia Crawford did all the booking --- to me it seemed to be well organised ---
I flew from Manchester with Sheila Boocock. We had no problems with the flight apart from it being late. We had...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback. We will have customer service looking into your refund.
Dátum zakúpenia: 07/10/2018
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
We brought this holiday and really enjoyed the time away. There were a few little things that was not that happy with one being one of the hotels we were booked into was awful it was a dry hotel...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback.
Dátum zakúpenia: 01/10/2018
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
..
Recenzie produktov
Dátum zakúpenia: 04/10/2018
0
Sprístupniť
AP
Alan Phillips
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Alan Phillips o spoločnosti Viva Holidays:
From start to finish everything ran smoothly.which made the holiday enjoyable.
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Yes would use again very helpful staff would recommend to friends
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Recenzie produktov
Dátum zakúpenia: 08/10/2018
0
Sprístupniť
EI
Edward Iduoze
Overená spoločnosťou Feefo
Kent
7 years ago
Čo povedal/-a Edward Iduoze o spoločnosti Viva Holidays:
Flight with Norwegian to JFK was very good. Hotels were excellent as was the Amtrak train from New York to Niagara.
Transfer from Niagara to Toronto didn't turn up! We couldn't contact company. The...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Dátum zakúpenia: 20/09/2018
0
Sprístupniť
AJ
Alex Jones
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Alex Jones o spoločnosti Viva Holidays:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
