Yes,employ tour drivers who speak English,Give customers the hotels and service they paid for,contact customers after holiday by telephone or e-mail and enquire if they were happy with the service.I...
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Recenzie produktov
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Dátum zakúpenia: 04/11/2018
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
St Albans
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Viva Holidays:
They were very helpful but I have left detailed feedback re an aspect of the holiday that fell below expectations -sunhotels did not match up to Viva standards
Recenzie produktov
Dátum zakúpenia: 03/11/2018
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Viva Holidays:
We had to book a holiday last minute as our river cruise with Riiera Travel was cancelled. Viva holidays saved the day!!!! Within 24 hours I had another holiday booked with 4 destinations, hotels and...
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Dátum zakúpenia: 21/10/2018
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Viva Holidays:
The service was very good. All the tickets were booked and ready in advance
Well planned by Viva. Good hotels, conveniently located. Easy to find from airports and railway stations. All transport worked well - apart from the horrendous check-in arrangements with BA at LGW...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
