I had to chase for the details of the holiday and once on holiday the information given was poor.
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Dátum zakúpenia: 14/02/2019
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
The service was good. Some bits of information like in our case luggage allowances you needs to check when you get emails from viva.
Loved the tour of India - it's an amazing place. The local tour guides were very attentive and the service was excellent. The hotels that Viva picked were very corporate, and didn't capture the...
Prečítať viac
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Recenzie produktov
Dátum zakúpenia: 25/01/2019
0
Sprístupniť
IF
Ian Forward
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Ian Forward o spoločnosti Viva Holidays:
Viva did all good and managed to get my friend join us. I would have given 5*stars but some how they forgot our Bernina train tickets. We had to remind them then we got the tickets just in time. ...
Prečítať viac
Dátum zakúpenia: 07/12/2018
0
Sprístupniť
AJ
Alan Jenkins
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Alan Jenkins o spoločnosti Viva Holidays:
Have used Viva twice via Secret Escapes and both times they've been excellent. All arrangements have been as stated with good quality hotels and transport trouble-free. Would recommend and use again.
Recenzie produktov
Dátum zakúpenia: 11/12/2018
0
Sprístupniť
JK
James Kay
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a James Kay o spoločnosti Viva Holidays:
Great initial contact. The phone number sent via email to contact viva wasn’t answered but another found online was and all queries answered excellently.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
