Hello! We have looked into your order and can confirm that Royal Mail delivered this item, on the 25th at 10:07am after you placed the order on the 21st. If you have not received your item, please get in contact with us at your earliest inconvenience so we can put this right!
Dôveryhodný zákazník
6 years ago
Arrived today, either Royal mail are to blame or used as an excuse for not receiving item. No proof offered confirming any attempt by royal mail to deliver item. 10 days waiting and several phone calls followed by blaming RM. Only changing my review
because customer services sorted out order but not worth the hassle.
Dátum zakúpenia: 21/01/2020
0
Sprístupniť
Dôveryhodný zákazník
6 years ago
Easy to deal with and quick delivery
Recenzie produktov
Dátum zakúpenia: 24/01/2020
0
Sprístupniť
VC
Verified Customer
6 years ago
Čo povedal/-a Verified Customer o spoločnosti Vapoholic:
Have tried to contact them by Phone AND email, they dont answer the phone or reply to emails, the juice was advertised as aniceed, tastes like mouthwash
Dale
Vapoholic
6 years ago
Hi Phillip. You contacted us on Friday the 24th of January through our website to say that, in your opinion, this flavour tastes like toothpaste. We replied back on the Monday the 27th of January to advise to let the eliquid to breathe for a couple of days as the menthol might be too strong for your liking (The breathing period will lessen the strength of the menthol element). We haven't heard anything back from you since then.
Please feel free to get back in touch to discuss further.
VC
Verified Customer
6 years ago
dear sir/madam I have had NO responce from you at all
VC
Verified Customer
6 years ago
Vapoholic have telephoned me today to clear up any misunderstanding and replace said fluid
Recenzie produktov
Dale
Vapoholic
6 years ago
Hi Phillip. You contacted us on Friday the 24th of January through our website to say that, in your opinion, this flavour tastes like toothpaste. We replied back on the Monday the 27th of January to advise to let the eliquid to breathe for a couple of days as the menthol might be too strong for your liking (The breathing period will lessen the strength of the menthol element). We haven't heard anything back from you since then.
Please feel free to get back in touch to discuss further.
VC
Verified Customer
6 years ago
Telephoned me today with offer of replacement, happy with resolution
Dátum zakúpenia: 20/01/2020
0
Sprístupniť
Dôveryhodný zákazník
6 years ago
Speedy, good value, good service. Have purchased many times from them.
Recenzie produktov
Dátum zakúpenia: 20/01/2020
0
Sprístupniť
VC
Verified Customer
6 years ago
Čo povedal/-a Verified Customer o spoločnosti Vapoholic:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
