Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Utility Point

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 302

Trusted Customer

gu146lz

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Utility Point:

so far so good, very good and easy set up procedure, hope you get a prompt response from Soiaplicity, best regards.

Dôveryhodný zákazník

7 years ago

I was not impressed with a 2 % increase in my payments within 10 days!

India

Utility Point

7 years ago

Good morning, thank you for your comment. We understand you have spoken to one of our team members this morning who has resolved your query for you. We would like to hear how this was handled and if you would be happy to share this with us. Thank you again, Utility Point.

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Utility Point:

Awful

They quite clearly don't pride themselves on their customer service.

India

Utility Point

7 years ago

Hi Carmel, thank you for your comment. We are very sorry to hear this. We understand you have spoken to our member of staff this morning who has helped discuss your query further and hopefully restored your faith in our customer service. We would like to hear how you feel we handled your query further, thank you again. Utility Point.

Dôveryhodný zákazník

7 years ago

great service

seemed straight forward enough. Good deal.

Dôveryhodný zákazník

7 years ago

disfunctional

The switching process is flawed. It needs re designing so it works properly

India

Utility Point

7 years ago

Hi there, thank you for your feedback. We have called this morning to speak to yourself regarding your queries but were unable to speak to you directly. Please advise us if you would like a call back to discuss your feedback. Thank you, Utility Point.

Dôveryhodný zákazník

7 years ago

My daughter did all the work so I can't really comment.

Dôveryhodný zákazník

7 years ago

very hepful

Dôveryhodný zákazník

7 years ago

easy to sort out, fast return of phone call

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Utility Point:

Great from starat to finish.

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Utility Point:

Switch & Save Big

Switched from Scottish Power; going well so far. Each stage has completed on the date Utility Point said it would. Email updates and switch info has been useful. Energy prices are very competitive....

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