Too many problems with the holiday, wrong room booked for first night of honeymoon (had to pay for own room instead and sleep in single beds), had to make multiple long distance calls to sort and no...
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Turquoise Holidays
Turquoise Holidays
12 years ago
Many thanks for your feedback and my apologies for the destination error, this was an administration mistake on our part. With regards to the issues you experienced on your honeymoon, we take client feedback extremely seriously and our Sales Manager will be in touch next week to discuss any outstanding areas you feel haven't been resolved since your return from Tahiti. I hope that you still had a wonderful honeymoon despite the disappointing start, as one of the leading honeymoon tour operators in the UK, we take great pride in our customer service and creating bespoke itineraries for all our clients. Furthermore if there is anything you would like to discuss with me directly, please feel free to contact me at any time.
Best wishes,
James Bell - Sales & Marketing Director
James.Bell@turquoiseholidays.co.uk
Recenzie produktov
Dátum zakúpenia: 15/10/2013
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
12 years ago
Lara Cowtan provided a very efficient service.
Recenzie produktov
Dátum zakúpenia: 26/10/2013
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
12 years ago
Our rep listened and responded to all my questions and concerns.
Recenzie produktov
Dátum zakúpenia: 17/10/2013
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
12 years ago
Extremely fast, high quality of services provided, perfect!!
Our agent Caroline was a delight to deal with and organised everything for us, we had to do very little on the lead up to our honeymoon & the flights etc were all great. There were a few slight...
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Recenzie produktov
Dátum zakúpenia: 14/10/2013
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
12 years ago
Extremely well-organised and great personal service
Recenzie produktov
Dátum zakúpenia: 25/10/2013
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
12 years ago
Amazing from start to finish. Made the whole thing easy and stress free.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
