Sorry to here you have lost the elastic on your undercover, this shouldn't of happened. Please let us know if we can help, if you return the cover to us we will happily fix it for you.
I assume you are talking about the cover ties on the undercover, these are all cut the same length intentionally, we consider the little bit of extra rope not to cause a problem.
Thanks for your feedback, Jethro
They sent me the wrong product. As I needed it urgently I had to pay extra for next day delivery and then return the wrong product to Trident
TridentUK
TridentUK
14 years ago
I believe the product came back to us with a free returns label, but you shouldn't of had to pay to get the correct product on a next day. We have refunded the extra amount you were charged and the situation has being discussed openly in the office to make sure it doesn't happen again.
Sorry for any inconveniance caused and thanks for your feedback. Jethro
TridentUK
TridentUK
14 years ago
I believe the product come back to us with a free returns label, but you shouldn't of had to pay to get the correct product on a next day. We have refunded the extra amount you were charged and the situation has being discussed openly in the office to make sure it doesn't happen again.
Sorry for any inconveniance caused and thanks for your feedback. Jethro
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.