Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Cruise Megastore /Travel Megastore

Zobrazujú sa všetky recenzie v počte 2,186

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Nicola was amazing , did everything on time and with a friendly nature

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Trusted Customer

7 years ago

Sorry it was Isabella who looked after me Brilliantly

Dátum zakúpenia: 20/03/2019

Dôveryhodný zákazník

7 years ago

They were very helpful and pleasant to deal with. However we have since had a number of phone calls so they could "touch base"with us. This is a tad annoying.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback.

Dátum zakúpenia: 22/03/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

i dont give 5 *

there good

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback, thank you.

Dátum zakúpenia: 22/03/2019

Trusted Customer

Baldivis

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Great service

Very helpful and great service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks Silvia for posting your feedback

Dátum zakúpenia: 07/03/2019

Dôveryhodný zákazník

7 years ago

1st booking with them (by accident); initially unhappy but issues resolved.

I thought I was calling a different cruise company that I regularly deal with. When I asked to speak with my regular consultant, I was told he didn't work in that department (in truth, he doesn't...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank for your response, we appreciate your feedback and we will be in touch to further respond to your comments.

Dôveryhodný zákazník

7 years ago

UPDATE: To my great surpise, following my earlier feedback as part of this review process I was contacted by the agent's supervisor, Reeshah, and she advised me she would take over my booking with my permission. What a breath of fresh air! Reeshah has kept me informed and has worked hard to resolve my issues. I appreciate good service and it's likely I will use her again. Thank you for having an effective review process in place.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for posting your updated feedback. We love to hear from our valued members and their experiences and we are pleased to know that you are happy with your experience and the service received from Reeshah. We look forward to serving you again.

Dátum zakúpenia: 08/02/2019

Dôveryhodný zákazník

7 years ago

Finally a very efficient experienced person handles two bookings for us Sharon is a legend ...the company are fortunate to have her .....Thank you

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Sharon know of your comments. We look forward to booking you again in the future

Dátum zakúpenia: 22/03/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Great customer service

Yes I would, Mark was a pleasure to deal with.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time.

Dátum zakúpenia: 22/03/2019

Dôveryhodný zákazník

7 years ago

Excellent service with helping us book our first cruise with P & O.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Dátum zakúpenia: 22/03/2019

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

The customer service was absolutely appalling. They sent the incorrect itinerary 4x but took payment immediately. Errors all through our itinerary. we were also sent other peoples itinerary - A huge...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.

Dátum zakúpenia: 08/03/2019

Trusted Customer

Sydney

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Excellent Customer Services

The Consultant knew about the deals, offered the best one and also followed through.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Dátum zakúpenia: 21/03/2019

Nedostali ste pozvánku zanechať recenziu?

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Cruise Megastore /Travel Megastore

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?